Manual (EN) tiptel IP 284 Yealink SIP-T26P tiptel
About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3rd party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP. In this User Guide, you will find everything you need to quickly use your new phone.
Tables of Contents Getting Started .................................................................................. - 5 Packing List ............................................................................................................................... - 5 Assembling the Phone................................................................................................................ - 6 Configuration and Registration .............................................................................
Softkey Layout ................................................................................................................. - 31 Live Dialpad..................................................................................................................... - 32 Dial Plan........................................................................................................................... - 33 Dial Now ................................................................................................
Decryption ........................................................................................................................ - 58 System Log Export........................................................................................................... - 59 PCAP Trace Export .......................................................................................................... - 60 802.1X ............................................................................................................
Enterprise IP Phone Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter Customizing Your Phone
Enterprise IP Phone Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference CD Content Customizing Your Phone Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
Enterprise IP Phone Customizing Your Phone Connect Network and Power. 1) Attach the Stand, as shown below: 2) Connect Handset and Headset, as shown below: Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub.
Enterprise IP Phone Customizing Your Phone Note: 1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. 2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC.
Enterprise IP Phone Customizing Your Phone Choose Network->Internet Port (WAN), DHCP: Under the default situation the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS server, etc. Static IP Address: If your phone cannot contact a DHCP Server for any reason, you need to enter the network settings manually via Static IP Address. Please contact your internet administrator for more details.
Enterprise IP Phone Customizing Your Phone Configuring via keypad Network Settings: Press Menu->Settings->Advanced Settings->Network->WAN Port /PC Port/VLAN to enter the internet relating configuration page. Account Settings: Press Menu->Settings->Advanced Settings->Accounts->Enter to configure the account settings. You can refer to the above “Configuring via Web Page” for the parameter details.
Enterprise IP Phone Customizing Your Phone Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in or there is a call on mute. Hot Key The screen will display labels for these keys, to identify their context-sensitive functions and you can custom softkeys under different status.
Enterprise IP Phone Customizing Your Phone LED will light when the assigned functionality is turned on. Dial Pad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions.
Enterprise IP Phone Customizing Your Phone LED Instruction Table 1 Call /Line Appearance Button LEDs for BLF LED Status Description Steady green The monitored account is in idle status Blinking red There is an incoming call to the monitored account Steady red The monitored account is on an conversation Off It is not active as BLF Table 2 Call /Line Appearance Button LEDs for BLA (Bridged Line Appearances) LED Status Steady green Description All of the members are in idle status Steady red S
Enterprise IP Phone Steady green Customizing Your Phone All of the members are in idle status Slow blinking green Some part(s)is seizing the line/ ring-back/ under the private hold status. Fast blinking green Some part(s) is ringing /on the phone / under the public hold status or all of the parts press hold.
Enterprise IP Phone Customizing Your Phone Auto answer In handset mode In headset mode In speaker mode The recording session cannot be started The recording cannot be stopped. Probably the recording box is full. This call cannot be recorded. The recording session is successfully started. User Interface There are two ways to customize specific options on your phones: 1. Using keypad and display on the phone; 2.
Enterprise IP Phone Customizing Your Phone --Emergency --BusyToneDelay --Return code when refuse --Return code when DND --Intercom √ --Call Completion √ Basic Phone Functions --Language √ √ --Time & Date √ √ --Ring Tone √ √ --Phone Volume √ --Logo Customization √ Advanced Phone Functions --Accounts √ --Network √ --Voice --Codecs --Echo Cancellation etc --Reset To factory √ --Set admin password √ √ --Update --Set AES Key √ --Keypad Lock √ --Auto Provision √ Other Features -
Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface.
Enterprise IP Phone 3) Customizing Your Phone Press the Save hot key when the desired language is highlighted. The language appears on the graphic display will be changed to the one you chose. 4) Press Back hot key to return to the previous screen. Time and Date The time and date appears on the idle screen of the IP phone. If the phone can not obtain a time and date from the call server, please contact your system administrator if the time or date is incorrect.
Enterprise IP Phone Customizing Your Phone Choose Phone->Preference to do the relating changes. You can also change the Update Interval which specifies the time frequency that the phone refreshes the time automatically. Please refer to the instruction above for the parameters’ detail. To change the Daylight Saving Time settings via the Phone interface: 1) Press Menu->Settings->Basic Settings->Time & Date->SNTP Settings->Daylight Saving. 2) Press the Switch hot key to choose Off/On/Automatic options.
Enterprise IP Phone Customizing Your Phone By default the time zone is +8 China(Beijing), Daylight Saving Time is Automatic. Keypad Lock You can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use. You can lock the following specific keys: Menu Key: The Menu hot keys can not be used until unlocked. You can not access the menu of the phone. Function Keys: The hard function keys can not be used until unlocked.
Enterprise IP Phone Customizing Your Phone Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring Volume. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. 3) Press OK hot key to save the change or Back hot key to cancel.
Enterprise IP Phone Customizing Your Phone To adjust the volume via Phone interface: 1) Press Menu->Settings->Basic Settings->Enter. 2) Scroll to Phone Volume->Ring Volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. 3) Press OK hot key to save the change or Back hot key to cancel. You can also adjust the ring tone volume by the following way: When the phone is in idle status, press the Volume Adjustment Bar to a comfortable level.
Enterprise IP Phone Customizing Your Phone Codec Selection The IP phone supports the following voice codecs: G723_63, G722, G726-16, G726-24, G726-32, G726-40, PCMA, G729, PCMU and G723_53 You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs. To enable/disable the codecs: 1) Choose Account->Codecs.
Enterprise IP Phone Customizing Your Phone 2) Choose a record, press the Option hot key, and choose Detail option. 3) Press the Edit hot key to edit the number and call out. To move a contact in History to Contacts via Phone interface: 1) Press History hot key to enter the call history list. 2) Use the navigation keys to highlight a record, and then press the Option hot key to pop up the frame, highlight Add to Contacts option, then press the OK hot key to enter the edit interface.
Enterprise IP Phone Customizing Your Phone To search a contact via Phone interface: 1) Press Dir->Contacts->Enter. 2) Press the digital number on the keypad, it will turn to the search interface automatically, and search the record in Contact. To add/delete/edit the contact list & Blacklist via the Web interface: Choose Contacts interface to do the relating changes. Please refer to the instruction above for the parameters’ detail.
Enterprise IP Phone Customizing Your Phone Import/Export Contact List can be only set via Web interface. Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to-date public phone book, terminal users need to have remote phone book function.
Enterprise IP Phone Customizing Your Phone letter in the new interface, the phone will search the contact in LDAP server which following the Certain rules, and show it in the LCD, user can choose the contact to call out. 2. Search the incoming call: the phone will search the local directory when there is a coming call. If they can’t find the contact in the local directory, it will search them through LDAP server, and show the contact name in the LCD.
Enterprise IP Phone Customizing Your Phone Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line->Enter to enter the configuration page. 2) Enter the hot line number and set the HotLine Delay time (for example, 20 seconds), then press the Save hot key to save the changes. 3) When you pick up the handset or press the speaker button, and it will dial out the number automatically if you do not press any keys for 20 seconds.
Enterprise IP Phone Customizing Your Phone who have blocked the display of their calling identification information (calling number and calling name). 6) If you want to realize the anonymous rejection by server, please choose and enter the Reject On Code and Reject Off Code. When you choose to enable the anonymous reject function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous reject function for your IP phone automatically.
Enterprise IP Phone Customizing Your Phone fingers, who have a visual impairment, or who have a cognitive impairment. You can set this function to a special account. To set Auto Answer via the IP phone interface: 1) Press Menu->Settings->Advanced Settings->Accounts, choose a line and press the Enter hot key to enter the configuration interface, then use the navigation keys to choose Auto Answer option. 2) Press the Switch hot key to enable or disable the auto answer function. The default is Disable.
Enterprise IP Phone Customizing Your Phone Programmable Key The hot-key, navigation keys and function keys on the keypad are editable. Users can customize specific features for these keys according to their actual needs. This function can only be set via the Web interface: 1) Choose Phone->DSS Key->Programmable Key. 2) Choose and customize specific features for these keys. 3) Click Confirm button to save the change.
Enterprise IP Phone Customizing Your Phone 5) 6) And you can use / to choose the order how to display in the call states. Click confirm to save the changes. 7) You can also click the Reset to Default button to reset the softkeys interface. Note: 1. We can add the Empty key more than once, but others can only choose once time, and cann't be repeat.
Enterprise IP Phone Customizing Your Phone Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 05702000 out, the number will be replaced by 00865702000 automatically. To set a Dial Plan via the Web interface: 1) Choose Phone->Dial Plan->Replace Rule.
Enterprise IP Phone 2) Enter the desired Prefix and Replace. 3) Press Add button to save the changes. Customizing Your Phone 4) You can also delete a specific one from the dial plan list. 5) You can select a record to modify, then click Edit button to submit. Note: 1. Please contact with your system administrator for the country/area code if you want to set the dial plan.
Enterprise IP Phone Customizing Your Phone 2) Enter the desired “x/.” 3) Press Add button to save the changes. 4) You can select a record to modify, then click Edit button to submit. 5) You can also delete a specific one from the dial plan list by pressing Del button. Note: “x” represents any Character; “.” represents a string of characters. Area Code Area codes are also known as Numbering Plan Areas (NPAs).
Enterprise IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter the phone number and click Add button to save the changes, or choose the specific one in the list, click Delete button to delete the record. 3) You can select a record to modify, then click Edit button to submit. 4) You can not dial out the number from your IP phone unless it is removed from the forbidden list.
Enterprise IP Phone Using the Basic Call Functions Note: The numbers set in Emergency can not use the dial plan rule. DND/FWD Synchronisation When enabled the synchronize function, configure the DND/FWD function on device or server, DND/FWD status on device and server will be in correspondence. To set Feature Key Synchronisation via the Web interface: 1) Choose Phone->Features-> Feature Key Synchronisation 2) there is a pull-down menu in the Type field, choose Intercom from the list.
Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: icon will be showed in the idle screen. 1) Pick up the handset, 2) Press the Speaker button, 3) Press the Headset button if the headset is connected to the Headset Port in advance. icon will be showed in the idle screen. The icon will be showed in the idle screen.
Enterprise IP Phone Using the Basic Call Functions And you can also dial-up via web interface: 1) Choose Contact->Local Phone Book, click the number which you want to dial out, and then the phone will dial out by default account. 2) Or choose Contact->Phone Call Info, enter the number in the Dial a Number, select 3) Or choose Contact->Phone Call Info, click the number which you want to dial out the line from the Outgoing Identity list. Then click the dial button to call out.
Enterprise IP Phone 4) Using the Basic Call Functions You can click the Hangup button to end the call in the web page. Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact end the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem.
Enterprise IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on another phone, lift the handset using, or press the Speaker button/ Answer hot key to answer using the speakerphone, or press the headset button to answer using the headset. 2) If you are on another call, press Answer hot key to answer the call, or press the Reject hot key to refuse it. 3) You can also press the Silence hot key to mute the call.
Enterprise IP Phone Using the Basic Call Functions Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox. The following call forwarding events can be configured: Always: Incoming calls are immediately forwarded. Busy: Incoming calls are immediately forwarded when the phone is busy. No Answer: Incoming calls are forwarded when the phone is not answered after a specific period.
Enterprise IP Phone Using the Basic Call Functions Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary. To configure Intercom option via phone interface: 1) Press the following hot keys: Menu->Features->Intercom to enter the configuration page. 2) Intercom Allow: To set whether to answer the incoming intercom calls. 3) Intercom Mute: To set whether to mute the incoming intercom calls automatically.
Enterprise IP Phone Using the Basic Call Functions might play a melody or message to the other party while waiting. Other calls can be received and made while having a call on hold. To hold/resume a call: 1) Press the HOLD button or Hold hot key to put your active call on hold. 2) If there is only one call on hold, press the Resume hot key or Hold button to retrieve the call.
Enterprise IP Phone Using the Basic Call Functions To Blind Transfer via phone interface: 1) A and B is on an conversation, A press TRAN Button or Tran hot key to put B on hold, then A can dial the third telephone number C (or press Directory soft key to enter the contact list, then choose a record) and press the Tran hot key to call out. A will turn to the hold status, and the LCD will display as Transferred. 2) After the C answered it, or A press the Cancel hot key to complete the transfer.
Enterprise IP Phone 4) Using the Basic Call Functions During the conference, press the Split hot key to split the conference into two hold lines, and press the Resume hot key to resume the chosen call respectively. 5) When you press the hold key, the conference will be on hold. 6) Hang up to disconnect all parties. Network Conference If you want to make a conference with more than three people, you can open the function of network conference.
Enterprise IP Phone Using the Basic Call Functions Message The phone supports SMS (Short Messaging Service) and Voicemail, if you want to use them, please make sure that your VoIP telephone system supports this functionalities and your accounts’ message has been enabled. Voicemail Your voice mailbox messages, which are usually stored on a media server of your local or hosted VoIP telephony system, can be accessed from your phone.
Enterprise IP Phone Using the Basic Call Functions To configure the Voicemail code via Phone interface: 1) Press Menu->Messages->Voice Mail->Set Voice Mail. 2) Use the navigation keys to highlight the line for which you want to set, enter the code which the phone uses to connect to your system. Press 123 hot key to choose the proper input method. 3) Press Save to save the change, press Back to return to the previous menu. Note: Please contact your system administrator for the connecting code.
Enterprise IP Phone Using the Basic Call Functions change the input method. 2) (Optional) If multiple lines are configured on your phone, select from which line messages are to be retrieved from the list using the navigation keys and Messages appear first to last in sent order. 3) Press Send hot key, you are required to choose an account which is used to send out the message and the number you want to send to.
Enterprise IP Phone Trouble Shooting Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting. Field Name Description UDP Defines Keep-alive to active the phone UDP Keep-alive mechanism. The default is Enabled.
Enterprise IP Phone Trouble Shooting TLS TLS(Transport Layer Security), an IETF standards track protocol(RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as On), the IP phone UI will display the connecting and ring back interface. If the reception also set the transport as TLS, then IP Phone UI will display the icon on both side.
Enterprise IP Phone Trouble Shooting Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration” for the basic Network WAN setting information. The following table lists the instructions of the field about the Network PC Port Setting. Field Name As Bridge Description If you select the Bridge mode, then the two Fast Ethernet ports will be transparent.
Enterprise IP Phone Trouble Shooting VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain, regardless of their physical location. The following table lists the instruction of the field about the VLAN Setting. Field Name Description When the network capacity is insufficient, QoS could provide QoS priority to users by setting the value. Local RTP Port Define the port for voice transmission.
Enterprise IP Phone Trouble Shooting 5) Press Save hot key to save the settings, or Back hot key to return to VLAN menu. 6) Follow the same way to set the PC Port option. To configure VLAN settings via Web interface: Choose Network->Advanced to do the relating configuration. You can consult your system administrator for more information. HTTPS This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer).
Enterprise IP Phone Trouble Shooting Note: For more details of the HTTPS, you can consult with your system administrator. Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone: User Mode Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface. User Mode is not able to access the settings on the Phone interface such as: Accounts, Network, Reset to Factory, other phone settings.
Enterprise IP Phone Trouble Shooting Web interface. the advanced settings of the phone such as Network, Account, Reset to Factory Settings via the Phone interface. The default administrator password is admin. Meanwhile the user name for Web interface access is admin. To change the administrator password via Phone interface: 1) Press Menu-> Settings-> Advanced Settings. 2) You are prompted to enter the required password, the default one is admin.
Enterprise IP Phone Trouble Shooting settings, or press Cancel hot key to return to previous menu. 5) It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. To reset to factory via Web interface: 1) Choose Upgrade->Basic. 2) Click Reset to Factory button.
Enterprise IP Phone 3) Trouble Shooting Click the Save hot key to save the changes. Note: 1. Any power interruption during the following process will most likely lead to a flash memory error. As a result the system cannot boot up anymore. The procedure can be only conducted in Administrator Mode. 2. If the updating is failed, you can re-plug the power adaptor, and press the Speaker key for 3 seconds, the IP phone will enter the account configuration interface.
Enterprise IP Phone Trouble Shooting Note: You can ask your system administrator for the decrypt password. Set AES Key via phone interface: 1) Go to Menu->Settings->Advanced Settings->Set AES Key. 2) Enter the Common AES and the MAC-oriented option. 3) Press the Save hot key to save the changes. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis.
Enterprise IP Phone Trouble Shooting Choose Upgrade->Advanced, select Export System Log, click Export button to export the file to your local computer. PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone. If there are any errors happened in your phone, you can export the PCAP trace and send to your system administrator for diagnosis.
Enterprise IP Phone URL Record Conference Forward Transfer Hold DND Redial Call Return Pick Up Call Park Group Listening SMS Voicemail DTMF Public Hold Private Hold XML PhoneBook Group Pick up Paging Record Hot Desking LDAP Prefix Trouble Shooting Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone.
Enterprise IP Phone 5) Trouble Shooting Press Confirm button to save the changes. Please refer to “LED Instruction” for more details about the LED status in different situation. Note: In the Web interface, you can also set the pickup number to active the pickup function. For example, if you set the BLF number as 212, and the pickup number is *83, then when there is an incoming call to 212, press the BLF key, it will call out the *83 automatically to pickup the incoming call on 212.
Enterprise IP Phone Trouble Shooting 2) Enter the number you want to perform Speed Dial in the Value field. 3) In the "Line" field, select a line for which to apply this key. 4) Press Confirm button to save the changes. Intercom You can configure the key for Intercom mode and is useful in an office environment as a quick access to connect to the operator or the secretary.
Enterprise IP Phone Trouble Shooting Xml Browser Xml browser is a simple browser function, which is based on xml language and http/https service, users can use tools such as php, javascript, etc., accordance with the established syntax, to generate server-side functions dynamically to meet the needs of the user xml file, and then downloaded it to sip phone by http/https, so as to realize a simple browser features.
Enterprise IP Phone Trouble Shooting from the list. 2) Enter the condition code in the Value field. 3) In the "Line" field, select a line for which to apply this key, the default one is Line 1. 4) Press Confirm button to save the changes. Conference You are allowed to configure the DSS key to be used as a conference key while remaining in the current call. This key allows a user on a call to conference another party while remaining in the conference.
Enterprise IP Phone Trouble Shooting Hold The key can be configured as a hold key. You can use this key to hold and retrieve a call during the conversation. To assign the key as Hold: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Hold from the list. 2) Press Confirm button to save the changes.
Enterprise IP Phone Trouble Shooting Pick Up When you configure a Pick Up key, you specify the extension that you want to monitor. Then, when the monitored extension receives a call, you can press this key to pick up the incoming calls. To assign the key as Pick Up: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Pick Up option from the list.
Enterprise IP Phone Trouble Shooting choose Group Listening from the list. 2) Press Confirm button to save the changes. SMS When the key is configured as SMS key you are allowed to access SMS quickly by pressing this key. To assign the key as SMS: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose SMS from the list. 2) Press Confirm button to save the changes.
Enterprise IP Phone Trouble Shooting belonging to that particular BLA group can use this key to hold or retrieve a call. To assign the key as Public Hold: 1) Choose Phone->DSS Key->Memory Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Public Hold from the list. 2) Press Confirm button to save the changes. Private Hold The key can be configured as a private hold key.
Enterprise IP Phone 2) Enter the feature code (for example,*78) in the Value field. 3) In the "Line" field, select a line for which to apply this key. 4) Press Confirm button to save the changes. Trouble Shooting Paging You can configure the key as Paging key. When you press this key, the phone will dial the number out directly.
Enterprise IP Phone Trouble Shooting To assign the key as Hot Desking: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Hot Desking option from the list. 2) In the "Value" field, enter the URL address in the input field to active the advanced mode. Or you can leave it black to active the base mode. 3) Press Confirm button to save the changes.
Enterprise IP Phone Ring Back Busy Congestion Call Waiting Dial Recall Record Info Stutter Message Auto Answer Trouble Shooting To edit the tone filed via Web interface: 1) Choose Phone->Tones. 2) Enter the frequency and time period(in ms) as the following format: Frequency /Time Period (for example 400/200). 3) Press Confirm button to save the changes, Cancel to cancel the change. Note: 1.
Enterprise IP Phone Trouble Shooting 3) Press Confirm button to save the changes, Cancel to cancel the changes. Ring Users can group your contacts, and then set the ringing tone for each group. To edit the Ring option via Web interface: 1) Choose Phone->Ring.
Enterprise IP Phone Trouble Shooting 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To choose a special ring tone for the group. 4) Click the Confirm button to save the changes.
Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server? ? 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server. 4) Make sure your account information is the same as you have got from your ISP. 5) Check whether the SIP server is on. 6) Check the SIP register port, the default value is 5060.
Enterprise IP Phone Trouble Shooting How to send SMS? You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option” 2) Select and Upgrade Firmware” at the bottom of the page. Select the file to update, then click the Upgrade button.
Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com * (1,49 €/Min. aus dem Festnetz der Deutschen Telekom, abweichende Mobilfunkpreise möglich) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.: 02236/677 464-0 Fax: 02236/677 464-22 E-mail: office@tiptel.at Internet: www.tiptel.at Tiptel AG Bahnstrasse 46 CH - 8105 Regensdorf Tel.