User guide

Enterprise IP Phone Using the Basic Call Functions
might play a melody or message to the other party while waiting. Other calls can be
received and made while having a call on hold.
To hold/resume a call:
1) Press the HOLD button or Hold hot key to put your active call on hold.
2) If there is only one call on hold, press the Resume hot key or Hold button to retrieve
the call.
3) If there are more than one call on hold, press the line keys to switch the current
account (The on hold calls are under different lines), or the Up/Down button to
highlight the call (The on hold calls are under the same lines), then press the
Resume hot key or Hold button to retrieve the call.
Note:
When you are under the call hold status, putting down the handset, the conversation
will go on over the speaker instead of hanging up the call.
Call Waiting
This call feature allows your phone to accept other incoming calls to the extension no
matter under which circumstances.
To enable/disable Call Waiting via Phone interface:
1) Press Menu->Features->Call Waiting hot keys.
2) Use the navigation keys or Disable/Enable hot key to active/inactive call waiting.
3) Use the navigation keys or Switch hot key to enable/disable the Play Tone option.
This option used to define whether to play ring tones when there is call incoming
during an active call.
4) Press Save hot keys to save the changes, or Back hot key to return to the previous
menu.
To enable/disable Call Waiting via Web interface:
Choose Phone->Features->Call Waiting to do the relating changes.
Call Transfer
You can customize your phone so that incoming calls are transferred directly to the third
party such as another extension, mobile phone number, etc. There are three ways to
transfer the call: Blind Transfer, Attended Transfer and Semi-Attend Transfer.