User guide

Enterprise IP Phone Trouble Shooting
belonging to that particular BLA group can use this key to hold or retrieve a call.
To assign the key as Public Hold:
1) Choose Phone->DSS Key->Memory Key, choose one of the keys you want to make
the assignment, there is a pull-down menu in the Type field, choose Public Hold
from the list.
2) Press Confirm button to save the changes.
Private Hold
The key can be configured as a private hold key. During a conversation, all members
belonging to that particular BLA group can use this key to hold the call, but only the
initiator can retrieve the call.
To assign the key as Private Hold:
1) Choose Phone->DSS Key->Memory Key, choose one of the keys you want to make
the assignment, there is a pull-down menu in the Type field, choose Private Hold
from the list.
2) Press Confirm button to save the changes.
XML PhoneBook
The keys can be configured as XML PhoneBook key. Then pressing this key under the
idle status, you can enter the XML PhoneBook interface.
To assign the key as XML PhoneBook:
1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you
want to make the assignment, there is a pull-down menu in the Type field, choose
XML PhoneBook from the list.
2) In the Line field, choose a remote phone book to specify the record, so you must
configure the remote phone book at first.
3) Press Confirm button to save the changes.
Group Pick up
When you configure a Group Pick Up key, you specify the extension group that you want
to monitor. Then, when the monitored group receives a call, you can press this key to
pick up the incoming call. If the group receives multiple calls simultaneously, you will
pick up the specific one the server assigns to you.
To assign the key as Group Pick Up:
1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you
want to make the assignment, there is a pull-down menu in the Type field, and
choose Group Pick Up option from the list.