Warranty

3 Year Rock Solid Warranty / Parts & Labor Warranty
This NON-TRANSFERRABLE Warranty is provided by Osaki Massage Chairs.
We garrantees that your qualified product will be replaced or repaired at
our option, without cost to you, should it be deemed defective because of
faulty parts, workmanship or structural defects during the first THREE(3)
years of ownership, excluding specific limitations contained herein.
What is covered *:
 This warranty explicitly covers all parts, labor and framework of
the chair.
 This warranty includes parts costs and labor for the first year at no cost to the customer.
 This warranty includes parts costs covered for the second year at no cost to the customer.
 Structural framework on selected products carries an additional one(1) year of warranty
for a total three(3) years.
 The additional extened warranties includes parts and labor costs covered at no cost to the
customer.
What is NOT covered *:
 This warranty does not include any shipping expenses incurred.
 This warranty does not include normal wear and tear including velcro or zipper
malfunction, or tears in any fabric covering by abuse.
 The warranty shall not apply if the product has been damaged physically, whether
intentionally or due accident or neglect: including stains, fluids, mold, water damage,
animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.
Implied Warranty & Other Damages:
 Any implied warranties shall be limited to the duration of the 1 year portion of this
limited warranty, and with regard to structural framework, limited to the duration of the 3
year portion of this limited warranty.
 By making a purchase, you agree that Osaki MassageChairs. will not be liable for any
items damaged and/or lost while en route to the specified address. Any claims for such
loss or damage must be addressed and resolved with the designated carrier.
 In no case will Osaki MassageChairs. be liable for incidental or consequential damages,
whether such damages are claimed on account of breach of warranty, breach of contract,
negligence or strict/product liability, including without limitation, damage to property
(other than the product) or other economic losses.
How to obtain warranty service:
 You must provide proof of purchase for any warranty claim.
 You must obtain a return authorization number in order to ship products to a service
center.