Operation Manual

22
Troubleshooting
When you found some problems about this STB, please check the table in below.
Because these may not be any serious problems:
Fault Phenomenon Probably reasons Resolve
Power on, but no
display on screen
Please carefully check the
power plug, to see it is in
socket of wall or not? Is
power interrupted?
Put firmly the power plug to
the socket on
the wall.
Is the aerial install correct? Reinstall the aerial and
calibrate it
Antenna cable input is not
connect
Connect the antenna cable
input
The transmit station turns
off
Attempt until the signal
coming again
The sky wave disturbs the
device
Attempt again later
Power on this STB,
then that screen
displays
”No signal”
The program setups are
incorrect
Set the proper
parameters of received
program in the system
settings menu
STB plays a
strange sound
Due to the channel contain
more audio tracks or audio
languages
User can use the “Audio”
button on the RCU to select
the correct audio track or
audio languages
Tips: If you refer to this troubleshooting, but no resolve that problem you encountered.
Please contact the local dealer or technical support instantly, do not open the machine,
because that is very dangerous to you or to the machine in that cases.