Warranty

Platinum Total Performance Gua
rantee for Subfloors
Titebond® Fast Set™ Construction Adhesive
Titebond’s Platinum Total Performance Guarantee covers subfloor installation made up of panels glued (in full bead form) with Titebond® Fast Set™
Construction Adhesive over engineered joists or trusses for as long as the original resident homeowner owns the home. We are so confident that
Titebond® Fast Set Construction Adhesive is the highest performing product of its kind, offering unmatched strength and durability, that we
guarantee your floors will not make any squeaking or popping noise. Franklin International, Inc., the makers of Titebond®, offers the following Limited
Warranty:
THE PLATINUM GUARANTEE: Franklin International warrants only to the original purchaser (professional contractor) and the original residential
homeowner for as long as the original resident homeowner owns the home from the date of subfloor installation that TITEBOND® FAST SET™
CONSTRUCTION ADHESIVE, when used in accordance with the directions and guidelines for use provided on the product label, will not directly cause
or result in “pops” or “squeaks” in the subfloor system of any Residential Home (as defined below) in the United States and Canada where it has been
installed. A “pop” or “squeak” is defined as a plainly audible noise caused solely by the failure of the subfloor adhesive to maintain a bond between the
joist and subfloor, resulting in the subfloor panel moving up and down on the fastener, causing a noise of this nature. All other noises not related to
this bond are not included, such as noises occurring between fasteners and the finished hardwood flooring, noises between joists and joist hangers,
noises between fasteners and partition walls or noises due to uneven floor systems or from warping of wood. “Residential Home” is defined as a single
family home, townhome or duplex, but not any other multi-family dwelling. This Limited Warranty is subject to the limitations and restrictions set
forth below.
In the event the foregoing Limited Warranty is alleged to have been breached, Franklin International will determine by Franklin’s independent
inspection that TITEBOND® FAST SET™ CONSTRUCTION ADHESIVE was properly installed and no other outside variables (including, without limitation,
contractor negligence, error or omission, etc.) contribute to the “pops” or “squeaks”. If Franklin International determines that the foregoing Limited
Warranty has been breached, Franklin International will pay up to the lesser of (a) fifteen (15) times the cost of the product used for the installation, or
(b) $3000.00 per residence to pay for labor and materials to repair the subfloor(s) that are the source of the “squeaks” or “pops”. This warranty applies
to products manufactured on or after July 1, 2018 for usage in residential construction.
THE LIMITED WARRANTY DOES NOT APPLY TO: 1. Defects due directly or indirectly to improper installation, misuse, abuse, negligence, accidents,
repairs made by others, alterations or lack of proper maintenance; 2. Subfloor installations not installed in compliance with the American Plywood
Association's installation guide - Form Q300 or any amendment or replacement thereof; 3. Any use of TITEBOND® FAST SET™ CONSTRUCTION
ADHESIVE for any purpose or in any location other than the installation of subfloors in construction or renovation of Residential Homes; 4. Defects or
damage caused to finished floor coverings as a result of warranty work performed under this Limited Warranty; 5. Injury, death or property damage
resulting from: (a) the use of equipment necessary to install or reinstall (following exercise of the Limited Warranty rights) the subfloor, (b) the use of
TITEBOND® FAST SET™ CONSTRUCTION ADHESIVE; or (c) the installation or reinstallation (following exercise of the Limited Warranty) of finished floor
coverings.
WHAT DOES THE CONTRACTOR OR ORIGINAL HOMEOWNER NEED TO DO TO FILE A WARRANTY CLAIM? Just call or e-mail Franklin International Inc.
Technical Service at 1.800.347.4583 or [e-mail].
DISCLAIMERS: To the extent permitted by law, THE LIMITED WARRANTY IS EXCLUSIVE, IN LIEU OF AND EXCLUDES ALL EXPRESS WARRANTIES,
GUARANTEES AND INDEMNITIES, AND ANY IMPLIED WARRANTIES IMPOSED BY LAW ARE LIMITED IN TIME TO THE DURATION OF THE LIMITED
WARRANTY. EXCEPT FOR THE FOREGOING, FRANKLIN INTERNATIONAL EXCLUDES AND DISCLAIMS ALL OTHER IMPLIED WARRANTIES, INCLUDING
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some States do not allow limitations on how long an implied warranty lasts so the
above limitation may not apply to you. To the extent permitted by law, FRANKLIN INTERNATIONAL’S LIABILITY IS LIMITED SOLELY AND EXCLUSIVELY
TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH HEREIN AND DOES NOT INCLUDE ANY LIABILITY WHATSOEVER FOR ANY INCIDENTAL,
CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND WHATSOEVER, WHETHER A CLAIM IS BASED UPON A THEORY OF CONTACT, NEGLIGENCE OR
TORT. Franklin International undertakes no responsibility for the quality of the TITEBOND® FAST SET™ CONSTRUCTION ADHESIVE except as otherwise
provided in the Limited Warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. No employee, agent or other person is authorized by Franklin to assume for Franklin any liability in
addition to that set forth herein.
MISCELLANEOUS: Franklin International reserves the right to change specifications and formula of the TITEBOND® FAST SET™ CONSTRUCTION
ADHESIVE at any time to improve the quality of our products. This warranty gives you specific legal rights, and you may also have other rights that
vary from State to State.