Warranty

Titebond’s Gold Total Performance Guarantee covers suboor installation made up of panels glued (in full bead form) with Titebond® Heavy Duty
Construction Adhesive and Titebond® PROvantage™ Heavy Duty Construction Adhesive over engineered joists or trusses for 50 years. We are so
condent that our Titebond ® Heavy Duty Construction Adhesive and Titebond ® PROvantage™ Heavy Duty Construction Adhesive are the highest
performing products of their kind, oering unmatched strength and durability, that we guarantee your oors will not make any squeaking or popping
noise. Franklin International, Inc., the makers of Titebond®, oers the following Limited Warranty:
THE GOLD GUARANTEE: Franklin International warrants only to the original purchaser (professional contractor) and the original residential
homeowner for a period of Fifty (50) years from the date of suboor installation that TITEBOND® HEAVY DUTY CONSTRUCTION ADHESIVE or
TITEBOND® PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE, when used in accordance with the directions and guidelines for use provided on
the product label, will not directly cause or result in “pops” or “squeaks” in the suboor system of any Residential Home (as dened below) in the
United States and Canada where it has been installed. A “pop” or “squeak” is dened as a plainly audible noise caused solely by the failure of the
suboor adhesive to maintain a bond between the joist and suboor, resulting in the suboor panel moving up and down on the fastener, causing a
noise of this nature. All other noises not related to this bond are not included, such as noises occurring between fasteners and the nished hardwood
fooring, noises between joists and joist hangers, noises between fasteners and partition walls or noises due to uneven floor systems or from warping
of wood. “Residential Home” is defined as a single family home, townhome or duplex, but not any other multi-family dwelling. This Limited Warranty
is subject to the limitations and restrictions set forth below.
In the event the foregoing Limited Warranty is alleged to have been breached, Franklin International will determine by Franklin’s independent
inspection that TITEBOND® HEAVY DUTY CONSTRUCTION ADHESIVE or TITEBOND® PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE was
properly installed and no other outside variables (including, without limitation, contractor negligence, error or omission, etc.) contribute to the
“pops” or “squeaks”. If Franklin International determines that the foregoing Limited Warranty has been breached, Franklin International will pay up to
the lesser of (a) ten (10) times the cost of the product used for the installation, or (b) $2000.00 per residence to pay for labor and materials to repair
the subfloor(s) that are the source of the “squeaks” or “pops”. This warranty applies to products manufactured on or after July 1, 2018 for usage in
residential construction.
THE LIMITED
WARRANTY DOES NOT APPLY TO: 1. Defects due directly or indirectly to improper installation, misuse, abuse, negligence, accidents,
repairs made by others, alterations or lack of proper maintenance; 2. Subfloor installations not installed in compliance with the American Plywood
Association's installation guide - Form Q300 or any amendment or replacement thereof; 3. Any use of TITEBOND® HEAVY DUTY CONSTRUCTION
ADHESIVE or TITEBOND® PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE for any purpose or in any location other than the installation of
subfloors in construction or renovation of Residential Homes; 4. Defects or damage caused to finished floor coverings as a result of warranty work
performed under this Limited Warranty; 5. Injury, death or property damage resulting from: (a) the use of equipment necessary to install or reinstall
(following exercise of the Limited Warranty rights) the subfloor, (b) the use of TITEBOND® HEAVY DUTY CONSTRUCTION ADHESIVE or TITEBOND®
PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE; or (c) the installation or reinstallation (following exercise of the Limited Warranty) of
finished floor coverings.
WHAT DOES THE CONTRACTOR OR ORIGINAL HOMEOWNER NEED TO DO TO FILE A WARRANTY CLAIM? Just call or e-mail Franklin International Inc.
Technical Service at 1.800.347.4583 or [e-mail].
DISCLAIMERS: To the extent permitted by law, THE LIMITED WARRANTY IS EXCLUSIVE, IN LIEU OF AND EXCLUDES ALL EXPRESS WARRANTIES,
GUARANTEES AND INDEMNITIES, AND ANY IMPLIED WARRANTIES IMPOSED BY LAW ARE LIMITED IN TIME TO THE DURATION OF THE LIMITED
WARRANTY. EXCEPT FOR THE FOREGOING, FRANKLIN INTERNATIONAL EXCLUDES AND DISCLAIMS ALL OTHER IMPLIED WARRANTIES, INCLUDING
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some States do not allow limitations on how long an implied warranty lasts so the
above limitation may not apply to you. To the extent permitted by law, FRANKLIN INTERNATIONAL’S LIABILITY IS LIMITED SOLELY AND EXCLUSIVELY
TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH HEREIN AND DOES NOT INCLUDE ANY LIABILITY WHATSOEVER FOR ANY INCIDENTAL,
CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND WHATSOEVER, WHETHER A CLAIM IS BASED UPON A THEORY OF CONTACT, NEGLIGENCE OR
TORT. Franklin International undertakes no responsibility for the quality of the TITEBOND® HEAVY DUTY CONSTRUCTION ADHESIVE or TITEBOND®
PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE except as otherwise provided in the Limited Warranty. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No employee, agent or
other person is authorized by Franklin to assume for Franklin any liability in addition to that set forth herein.
MISCELLANEOUS: Franklin International reserves the right to change specifications and formula of the TITEBOND® HEAVY DUTY CONSTRUCTION
ADHESIVE or TITEBOND® PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE at any time to improve the quality of our products. This warranty
gives you specific legal rights, and you may also have other rights that vary from State to State.
Gold Total Performance Guarantee for Suboors
Titebond® Heavy Duty Construction Adhesive
Titebond® ProVantage™ Heavy Duty Construction Adhesive