Warranty

S
ilver Total Performance Guarantee for Suboors
Titebond® All Weather Suboor Construction Adhesive
Titebond® ProVantage™ Suboor Construction Adhesive
Titebond’s Silver Total Performance Guarantee covers suboor installation made up of panels glued (in full bead form) with Titebond® All Weather
Suboor Adhesive and Titebond® PROvantage™ Suboor Adhesive over engineered joists or trusses for 25 years. We are so condent that our
Titebond® All Weather Suboor Adhesive and Titebond® PROvantage™ Suboor Adhesive are the highest performing products of their kind, oering
unmatched strength and durability, that we guarantee your oors will not make any squeaking or popping noise. Franklin International, Inc., the
makers of Titebond®, offers the following Limited Warranty:
THE SILVER GUARANTEE: Franklin International warrants only to the original purchaser (professional contractor) and the original residential
homeowner for a period of Twenty-Five (25) years from the date of subfloor installation that TITEBOND® ALL WEATHER SUBFLOOR ADHESIVE or
TITEBOND® PROVANTAGE™ SUBFLOOR ADHESIVE, when used in accordance with the directions and guidelines for use provided on the product label,
will not directly cause or result in “pops” or “squeaks” in the subfloor system of any Residential Home (as defined below) in the United States and
Canada where it has been installed. A “pop” or “squeak” is defined as a plainly audible noise caused solely by the failure of the subfloor adhesive to
maintain a bond between the joist and subfloor, resulting in the subfloor panel moving up and down on the fastener, causing a noise of this nature.
All other noises not related to this bond are not included, such as noises occurring between fasteners and the finished hardwood flooring, noises
between joists and joist hangers, noises between fasteners and partition walls or noises due to uneven floor systems or from warping of wood.
“Residential Home” is defined as a single family home, townhome or duplex, but not any other multi-family dwelling. This Limited Warranty is subject
to the limitations and restrictions set forth below.
In the event the foregoing Limited Warranty is alleged to have been breached, Franklin International will determine by Franklin’s independent
inspection that TITEBOND® ALL WEATHER SUBFLOOR ADHESIVE or TITEBOND® PROVANTAGE™ SUBFLOOR ADHESIVE was properly installed and no
other outside variables (including, without limitation, contractor negligence, error or omission, etc.) contribute to the “pops” and “squeaks”. If Franklin
International determines that the foregoing Limited warranty has been breached, Franklin International will pay up to the lesser of (a) five (5) times
the cost of the product used for the installation, or (b) $1000.00 per residence to pay for labor and materials to repair the subfloor(s) that are the
source of the “squeaks” or “pops”. This warranty applies to products manufactured on or after July 1, 2018 for usage in residential construction.
THE LIMITED WARRANTY DOES NOT APPLY TO: 1. Defects due directly or indirectly to improper installation, misuse, abuse, negligence, accidents,
repairs made by others, alterations or lack of proper maintenance; 2. Subfloor installations not installed in compliance with the American Plywood
Association's installation guide - Form Q300 or any amendment or replacement thereof; 3. Any use of TITEBOND® HEAVY DUTY CONSTRUCTION
ADHESIVE or TITEBOND® PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE for any purpose or in any location other than the installation of
subfloors in construction or renovation of Residential Homes; 4. Defects or damage caused to finished floor coverings as a result of warranty work
performed under this Limited Warranty; 5. Injury, death or property damage resulting from: (a) the use of equipment necessary to install or reinstall
(following exercise of the Limited Warranty rights) the subfloor, (b) the use of TITEBOND® HEAVY DUTY CONSTRUCTION ADHESIVE or TITEBOND®
PROVANTAGE™ HEAVY DUTY CONSTRUCTION ADHESIVE; or (c) the installation or reinstallation (following exercise of the Limited Warranty) of
finished floor coverings.
WHAT DOES THE CONTRACTOR OR ORIGINAL HOMEOWNER NEED TO DO TO FILE A WARRANTY CLAIM? Just call or e-mail Franklin International Inc.
Technical Service at 1.800.347.4583 or [e-mail].
DISCLAIMERS: To the extent permitted by law, THE LIMITED WARRANTY IS EXCLUSIVE, IN LIEU OF AND EXCLUDES ALL EXPRESS WARRANTIES,
GUARANTEES AND INDEMNITIES, AND ANY IMPLIED WARRANTIES IMPOSED BY LAW ARE LIMITED IN TIME TO THE DURATION OF THE LIMITED
WARRANTY. EXCEPT FOR THE FOREGOING, FRANKLIN INTERNATIONAL EXCLUDES AND DISCLAIMS ALL OTHER IMPLIED WARRANTIES, INCLUDING
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some States do not allow limitations on how long an implied warranty lasts so the
above limitation may not apply to you. To the extent permitted by law, FRANKLIN INTERNATIONAL’S LIABILITY IS LIMITED SOLELY AND EXCLUSIVELY
TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH HEREIN AND DOES NOT INCLUDE ANY LIABILITY WHATSOEVER FOR ANY INCIDENTAL,
CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND WHATSOEVER, WHETHER A CLAIM IS BASED UPON A THEORY OF CONTACT, NEGLIGENCE OR
TORT. Franklin International undertakes no responsibility for the quality of the TITEBOND® ALL WEATHER SUBFLOOR ADHESIVE or TITEBOND®
PROVANTAGE™ SUBFLOOR ADHESIVE except as otherwise provided in the Limited Warranty. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. No employee, agent or other person is authorized by
Franklin to assume for Franklin any liability in addition to that set forth herein.
MISCELLANEOUS: Franklin International reserves the right to change specifications and formula of the TITEBOND® ALL WEATHER SUBFLOOR
ADHESIVE or TITEBOND® PROVANTAGE™ SUBFLOOR ADHESIVE at any time to improve the quality of our products. This warranty gives you specific
legal rights, and you may also have other rights that vary from State to State.