User Manual

78
Troubleshooting
6
Your OnePass
®
requests, WishList
®
Searches, and all the
existing recordings in the My Shows list will not be affected.
Shows in your To Do List will record as scheduled once the
power is restored.
OnePass
What is OnePass?
• OnePass, which replaces Season Pass
®
recordings, gathers
every episode of a series available anywhere and adds them
right to your My Shows list. If it’s not available on TV or on
demand, OnePass fills in the gaps with episodes from other
streaming video providers like Netflix, Amazon Prime, and
more.
Won’t that take up all my disk space?
• No! By default, a OnePass contains both recordings and
streaming videos, and most OnePasses provide the majority
of episodes as streaming videos. Streaming videos are not
stored on your TiVo box, so they don’t take up any disk
space. That means you’ll have a lot of shows ready to watch at
any time, but you’ll still have ample disk space for recordings
when you need it.
What happened to my Season Pass requests?
• If you’ve had a TiVo box for a while, you’ve probably set up
Season Pass requests for your favorite series. With the
introduction of OnePass, each existing Season Pass has been
turned into a OnePass, with the OnePass options set to
include recordings only. In essence, that means these
OnePasses will work just as your Season Passes always have.
How can I change my OnePass options?
• When you first set up a OnePass, highlight “Create a
OnePass.” Rather than pressing SELECT to create the
OnePass, press the RIGHT arrow and select “Options.” To
modify an existing OnePass, go to ‘Manage Recordings &
OnePass,’ then ‘OnePass Manager.” Choose the OnePass
you want to modify.
I am not getting many results when I set up my
OnePass.
• To get the most out of OnePass, be sure to include both
recordings and streaming videos. Also make sure that your
video provider list is up to date, with all of your provider
options selected. To check the video provider list, go to
Settings > Channels > My Video Providers.
Channels
I can’t go to one of my channels.
• Review your channel list to make sure all the channels you
subscribe to are marked with a yellow check. Compare the
channel list to the list of channels in your cable plan. See Your
channel list for more information about your channel list.