User's Manual

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Tobii C-Series User’s Manual
3.2.2 Ports, Sensors and Device Buttons
Never force a connector into a port. If the connector and port do not
join with reasonable ease, they probably do not match. Make sure that the
connector matches the port and that you have positioned the connector
correctly in relation to the port.
Chapter 3 Overview of the Tobii C8, C12 and C15