Installation Manual

Q : How should I do if I fail to connect the camera and mobile?
A : 1. Please make sure the camera and mobile is in the same
router;
2. Please check the router have the DHCP function
enabled, and Connected WIFI is 2.4G (not support 5G);
3. Please make sure the WIFI signal is strong enough at
the camera location, higher than 3 cells is much better.
4. If there is no problem mentioned above, but still not
work. Please use the pin to press and hold the Reset
button for 5s to reset the camera before connecting the
camera. You will hear "Restore to factory setting, pls
don’t power off" at a successful reset, and wait 5-8s you
will hear "System starting up" then try to connect the
WIFI again.
Q : The device list is prompted the camera is offline?
A : 1. Please check whether wireless password has been
changed and the power supply is working properly.
2. Please Check the home broadband network still working
3. Restore factory settings, then repeat the step to add
the device again.
Q : Whether the camera support ONVIF protocol?
A : Yes, all our products support ONVIF protocol.
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