Installation Guide
Troubleshooting
For additional help or support, please contact toggled support via phone (1.844.864.4533) or email (support@toggled.com).
8. Turn power back on at the circuit breaker.
11-01718-AG
1.844.864.4533 support@toggled.com See toggled.com/warranty for details. Installation video: www.toggled.com/installation
What are shunted lampholders?
Shunted lampholders have contacts
that are connected together internally
(shorted). As a result, line and neutral
cannot be supplied separately to the
lamp with a shunted lampholder.
Shunted lampholders are found
only in uorescent luminaires with
Instant-Start ballasts.
Instant-Start ballasts can be identied
by the words “Instant Start” or “I.S.”
marked on the ballast. This designation
may be in the form of a statement
pertaining to the ballast itself or may be
combined with the marking for the lamps
with which the ballast is intended to be
used, for example F40T12/IS.
For more information, contact toggled.
Shunted Lampholder Replacement
Shunted lampholders only need to be
replaced on one end of the xture (the
powered end).
A. Remove brackets or covers holding the
shunted lampholders.
B. Remove the existing shunted
lampholders.
C. Install new pre-wired lampholders
included with this retrot kit.
D. Route wires from new lampholders to
incoming power source.
E. Resume installation at Step 4.
Installation
4. Connect lampholders to the AC supply (120VAC).
toggled tubes are powered from only one end and require the use of non-shunted
lampholders.
- The powered end is labeled with “AC Input” on the tube.
- The opposite end is for mechanical support only and is not electrically connected.
If lampholders are shunted, they must be replaced with non-shunted
lampholders (included).
5. Reinstall any removed ballast covers or wiring covers.
6. Apply the xture modication label to the powered end of the xture.
7. Install the new toggled tube(s).
Line (Hot)
Line (Hot)
Neutral
Neutral
Powered End
Symptom Cause Remedy
No light from LED tube(s)
when powered on
LED Tube installed
backwards
Ensure lamp is installed with label nearest the wired (powered) end of the xture
Fixture wired
improperly or loose
connections exist
• Check wiring with schematic in provided installation instructions
• Check wire-nuts for loose connections
• Check lampholder(s) at powered end of xture to ensure both lamp pins are receiving 120VAC
Faulty LED tube Contact toggled (1-844-864-4533)
Circuit breaker trips
when power is turned on
Shunted Lampholders
installed
Replace existing lampholders with included replacement non-shunted lampholders. Follow above
installation instructions.
Fixture wired
improperly
• Check wiring with schematic in provided installation instructions
• Check wire-nuts for loose connections
• Check lampholder(s) at powered end of xture to ensure both lamp pins are receiving 120VAC
All other issues Unknown Contact toggled (1-844-864-4533)
D Series Installation Instructions