User's Manual

Table Of Contents
11
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the
device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your START/VIA is up-to-date, you can use a memory card as extra storage space to add extra
maps, tracks or routes to your device. Maps can be purchased from tomtom.com.
Device not starting
In rare cases, your TomTom START/VIA may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your START/VIA to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your START/VIA begins to restart.
Charging your device
The battery in your TomTom START/VIA charges when you connect it to the car charger, to your
computer or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your START/VIA goes into
sleep mode.
Note: Use ONLY the USB cable supplied with your START/VIA. Other USB cables may not work.
Caring for your START/VIA
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.