User's Manual

TROUBLESHOOTING
DEVICE NOT STARTING
In rare cases, your TomTom GO navigation device may not start correctly or
may stop responding to your taps. First, check that the battery is properly
charged. To charge the battery, connect your device to the car charger. It can
take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press
and hold the On/Off button for 15 seconds and release the button when your
device begins to restart.
GPS RECEPTION
When you first start your TomTom GO navigation device, the device may need
a few minutes to determine your GPS position and show your current position
on the map. In future, your position will be found much faster, usually within
a few seconds.
To ensure good GPS reception, you should use your device outdoors. Large
objects such as tall buildings can sometimes interfere with reception.
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