Product Warranty

HW Limited Warranty 2007 - 1 -
TomTom
Limited Warranty
WARRANTOR
U.S. and Canadian Purchases: If you have made your purchase in the United States
or Canada, this Limited Warranty is granted by and this Limitation of Liability is
stipulated for the benefit of TomTom Inc., 150 Baker Avenue Extension, Concord
Massachusetts 01742 (United States of America).
WHAT THIS WARRANTY COVERS
1) TomTom Inc. (“TomTom”) warrants to the original purchaser (“you”) of the
hardware with which this Limited Warranty is included (“Hardware”) that the
Hardware will be free from defects in workmanship and materials under normal use
(“Defects”) for a period of one (1) year from the date that the Hardware was first
purchased by you (“Warranty Period”). During the Warranty Period the Hardware
will be repaired or replaced at TomTom’s choice (“Limited Warranty”) without
charge to you for either parts or labour. This Limited Warranty covers the
replacement of the Hardware only. If the Hardware is repaired after the Warranty
Period has expired, the Warranty Period for the repair will expire six (6) months after
the date of repair.
WHAT THIS WARRANTY DOES NOT COVER
2) The Limited Warranty does not apply to normal wear and tear, does not apply
when the Hardware is opened or repaired by someone not authorized by TomTom and
does not cover repair or replacement of any Hardware or part thereof damaged by:
misuse, moisture, liquids, proximity or exposure to heat and accident, abuse, non-
compliance with the instructions supplied with the Hardware, neglect or
misapplication. The Limited Warranty does not cover physical damage to the surface
of the Hardware. This Limited Warranty does not cover any software that may
accompany or be installed on the Hardware. The Limited Warranty does not cover the
installation, removal or maintenance of the Hardware or any costs related herewith.
HOW TO MAKE A WARRANTY CLAIM
3) In order to make a claim of a Defect, you must contact TomTom during the
Warranty Period at: 1-978-287-9555 or per email via www.tomtom.com to explain
the Defect and to obtain an RMA number (Return Materials Authorization) if
necessary. You must return the Hardware during the Warranty Period, along with an
explanation of the Defect, to the address provided to you by TomTom. If a defect
arises and a valid claim under this Limited Warranty is received by TomTom after the
first one hundred and eighty (180) days of the Warranty Period, TomTom is entitled
to charge you for any reasonable shipping and handling costs made in connection with
the repair or replacement of the Hardware. You must comply with any other return
procedures stipulated by TomTom, if any.
YOUR LEGAL RIGHTS
4) This Limited Warranty gives you specific legal rights, and you may also have other
rights which vary from state to state and jurisdiction to jurisdiction.

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