User Manual

Table Of Contents
18
Device not starting
In rare cases, your TomTom Rider device may not start correctly or may stop responding to your
taps.
First, check that the battery is charged. To charge the battery, connect your TomTom Rider device
to the car charger. It can take 3 - 5 hours to fully charge the battery, depending on the type of
device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your TomTom Rider begins to restart.
Charging your device
The battery in your TomTom Rider charges when you connect it to your TomTom vehicle charger, to
your computer, or to a USB Home Charger.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your TomTom Rider
goes into sleep mode.
Important: On device models TomTom START 42/52, TomTom START 40/50/60, and TomTom GO
51/61, the screen intentionally dims when you connect your device to your computer. The screen
also dims if you use a non-TomTom charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your TomTom Rider when charging your device.
Other USB cables may not work.
Caring for your TomTom Rider
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will void the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.