TomTom GO Mobile app for iPhone Reference Guide
Contents Welcome to navigation with TomTom 5 Get going 6 Starting the app .................................................................................................... 6 Language ............................................................................................................ 6 Downloading a map ................................................................................................ 7 Sending information to TomTom ................................................................
List of POI type icons ............................................................................................ 29 Planning a route 34 Planning a route to an address using search ................................................................ 34 Planning a route to a city centre ............................................................................. 36 Planning a route to a POI using search .......................................................................
Warning type ................................................................................................. 65 Speed Camera Warnings .................................................................................... 65 Safety Warnings .............................................................................................. 65 Units................................................................................................................ 65 Run in background ...................................
Welcome to navigation with TomTom This Reference Guide explains all you need to know about your new TomTom GO Mobile app for iPhone. Your GO Mobile app gives you free navigation for a limited distance each month, including Traffic and Speed Cameras or Danger Zones. If you drive more, just upgrade to Unlimited Navigation to drive without restriction. Select from a one year or three year subscription, depending on your driving needs. The Get going chapter is a great place to start.
Get going Starting the app Tap this button on your device to start the GO Mobile app. GO Starting the app for the first time When you start the GO Mobile app for the first time, you see the following screens: Tour - These screens show you the main features of the app. Enable Location Services - You are asked if the app can use your current location. You must agree to this so that the app can find your location on the map. Download a Map - You are asked which map you want to install.
Downloading a map When you start the GO Mobile app you have to download a map. Choose a map from the list of maps shown for your current location. You can select All Maps to see a list of all the maps that are available. Select a map, then select Download to download the map. Tip: Some maps are very large. If you don't have much space on your device, choose a map that covers only the area you need. Important: A map is a large file that can take a long time to download.
Updating your GO Mobile app Your GO Mobile app can be updated automatically, or you can manually check for an update by going to the App Store on your device. Location services This app needs to know your current location before it can plan routes or give you route instructions. If you have not given the app permission to access your location you need to enable Location Services. You can find Location Services in your device Settings, in the Privacy menu.
Free navigation and Unlimited Navigation About free navigation Free navigation in the TomTom GO Mobile app for iPhone lets you use all the navigation features of the app, including TomTom Traffic and Speed Cameras or Danger Zones, for a fixed amount of free monthly kilometres or miles. You can even download any map you want. At the start of every month, your free monthly kilometres or miles are topped-up again to the maximum limit.
4. Create a new MyTomTom account, or log in to your existing MyTomTom account. Important: Take care when choosing a country during account creation. The correct country is needed if you make a purchase from TomTom and it cannot be changed after the account has been created. For more information on MyTomTom accounts, go to tomtom.com/mytomtom. Your purchase is completed in the GO Mobile app. If payment is successful, Unlimited Navigation starts within a few minutes.
What's on the screen The map view The map view is shown when you have no planned route. Your actual location is shown as soon as your device has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.
1. Back button. This button returns the map to an overview of your whole route or, if no route is planned, moves the map to put your current location at the centre. 2. Switch view button. Select the switch view button to change between the map view and the guidance view. When in map view while you are driving, the small arrow rotates to show you your current driving direction, with north being up. 3. Zoom buttons. Select the zoom buttons to zoom in and out. Tip: You can also pinch to zoom in and out. 4.
When the navigation app starts after it was closed and you have a route planned, you are shown the map view with your planned route. 1. Switch view button. Select the switch view button to change between the map view and the guidance view. 2. Zoom buttons. Select the zoom buttons to zoom in and out. Tip: You can also pinch to zoom in and out. 3. Instruction panel. This panel shows the following information: The direction of your next turn. The distance to your next turn.
8. Route bar. The route bar is shown when you have planned a route. The route bar The route bar is shown when you have planned a route. It has an arrival information panel at the top, and a bar with symbols underneath. Note: The distance ahead shown by the route ba depends on the overall length of your route. The arrival information panel shows the following information: The estimated time that you will arrive at your destination.
For remaining distances between 10 km or 6 miles and 50 km or 30 miles, the complete distance is shown. The destination icon is shown fixed at the top of the route bar. For remaining distances of less than 10 km or 6 miles the complete distance is shown. The destination icon moves down towards the chevron symbol as you get nearer to your destination.
Petrol Station Select this button to find petrol stations. Upgrade Select this button when you want to upgrade to Unlimited Navigation. Support Select this button to see support options for your app. Other buttons On the map or guidance view, select the Main Menu button to open the Main Menu. The following buttons are available in the Main Menu screen, in addition to the navigation buttons: Upgrade Select this button to upgrade to Unlimited Navigation. Select this button to open the Settings Menu.
This button shows that you will hear voice instructions. Select the button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds. Tip: You can select the types of instructions you want to hear. Select Voices in the Settings Menu and select the instructions you want to hear. This button shows that you will not hear voice instructions. Select this button to switch on voice instructions.
Double tap Touch one finger on the screen twice in rapid succession. Example of when to use this: Zooming in. Drag Put one finger on the screen and move it across the screen. Example of when to use this: Scrolling a screen. Flick Flick the tip of a single finger across the screen. Example of when to use this: Scrolling a big distance on the screen. Press and hold Put one finger on the screen for more than 0.5 second. Example of when to use this: Selecting a location on the map.
Traffic About TomTom Traffic TomTom Traffic is a unique TomTom service providing real-time traffic information. In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your destination taking into account the current local traffic conditions. The GO Mobile app regularly receives information about the changing traffic conditions. If traffic jams or other incidents are found on your current route, your device will offer to replan your route to try and avoid any delays.
The total time delay due to traffic jams, weather, and other incidents on your route, including information provided by IQ Routes, is shown above the symbols. For a complete list of incident types, see Traffic incidents. The bottom of the route bar represents your current location and shows the distance to the next incident on your route. Note: To make the route bar more readable some incidents may not be shown. These incidents will always be of minor importance and only cause short delays.
3. Traffic incidents on roads that are not visible at your current zoom level. Looking at traffic on your route Information about traffic incidents on your route is shown in the route bar. The route bar tells you about traffic delays while you are driving, using symbols to show you where each traffic incident is located on your route. Note: If your GO Mobile app isn't receiving any traffic information, a symbol showing traffic with a cross appears underneath the arrival information panel.
Unknown incident Roadworks Lane closure Road closure Weather symbols: Wind Rain Fog Snow Ice Approaching a traffic jam warning A warning is given as you approach a traffic jam. You are warned in several ways: A warning symbol is shown in the route bar. The route bar zooms in to the start of the traffic jam. Your distance to the start of the traffic jam is shown in the route bar. The colour of the road on the route bar changes to orange or red, depending on the severity of the traffic jam.
Advanced Lane Guidance Note: Lane guidance is not available for all junctions or in all countries. Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route. As you approach an exit or junction, the lane you need is shown on the screen and in the instruction panel. Tip: To close the lane image, select anywhere on the screen. To turn lane images off, select the Settings button in the Main Menu, then select Appearance.
Using Quick Search About search You use search to find a wide range of places and then navigate to them. You can search for the following: A specific address, for example, type in 123 Oxford Street, London. A partial address, for example, type in Oxford st Lon. A type of place or POI (Point of Interest), for example, type in petrol station or restaurant. A place by name, for example, type in Starbucks. A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: You can copy and paste an address or part of an address from other apps on your device, for example an Internet browser. You can search for a POI type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria". Tip: When searching, the whole map is searched. If you want to change where the search is done, select the type of search button then select a search option. 5. As you type, suggestions based on what you have entered are shown.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination. Entering search terms Select Search in the Main menu to start searching for addresses or POIs. The search screen opens showing the device keyboard and the following buttons: Tip: Hide the device keyboard to show the whole search screen. 1. Back button.
In town or city Select this option to use a town or city as the centre for your search. You need to enter the town or city name using the keyboard. When you have selected the town or city from the results list, you can search for an address or POI in that city. Along route When a route has been planned, you can select this option to search along your route for a specific type of location, for example, restaurants.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: When you select an address from the list of search results, you can choose to show it on the map, add a crossroad or plan a route to that chosen location. To get an exact address you can add the house number. If you show the result on the map, you can use the pop-up menu to add the location to My Places.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown. About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in. The following types of postcodes are used: Postcodes that navigate you to a street or part of a street.
Court house Cash dispenser Legal - Solicitors Financial institution Legal - other services Food services Convenience store Fast food restaurant Restaurant Chinese restaurant Accommodation Hotel or motel Luxury hotel Camping ground Economy chain hotel Emergency services Hospital or polyclinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash Car dealer Vehicle inspection centre 30
Rental car facility Electrical car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping centre Beauty services Tourist information office Shop College or university School Library Convention centre Casino Winery Theatre Tourist attraction Cinema Zoo Education Leisure 31
Concert hall Amusement park Museum Exhibition centre Opera Cultural centre Nightlife Leisure centre Children's Farm Sport Playing field Swimming pool Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Church Place of worship Railway station Mountain pass Religion Travel 32
Airport Scenic or panoramic view Ferry terminal Postcode Note: Not used in all countries.
Planning a route Planning a route to an address using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: Swipe the screen right or left to show the Addresses or the Points of Interest column. Tip: To see more results, hide the keyboard or scroll down the results list. Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5. Select an address suggestion. 6. Enter the house number if you have one and haven't entered it already. Tip: If you enter a house number that is not found, then the number appears red.
Planning a route to a city centre Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to a city centre using search, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the city or town you want to plan a route to. You can search for a town, city, or postcode.
The city name is shown in the right side of the search input box, and the city centre POI is shown in the Points of Interest column. 6. Select the city centre POI. The city centre location is shown on the map. 7. Select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
2. Select Search. The search screen opens with the keyboard showing. 3. Swipe the screen left to show the Points of Interest column. 4. Use the keyboard to enter the name of the place you want to plan a route to. Tip: You can copy and paste an address or part of an address from other apps on your device, for example an Internet browser. You can search for a POI type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 6. Select a POI type or an individual POI. If you selected a POI type, select a POI. The location is shown on the map. 7. To plan a route to this destination, select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
A pop-up menu shows the nearest address. 3. To plan a route to this destination, select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can use the location you selected in other ways, such as adding it to My Places, by selecting the pop-up menu button.
A list of all your Places opens. 3. Select the Place you want to navigate to. Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this destination, select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
2. Select Search. The search screen opens with the keyboard showing. 3. Select the type of search button to the right of the search box. 4. Select Latitude Longitude. 5. Type in your pair of coordinates. You can enter any of these coordinate types: Decimal values, for example: N 51.51000 W 0.13454 51.51000 -0.13454 Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Type in your mapcode. You can enter any of these mapcode types: International, for example, WH6SL.TR10. Country-specific, for example, GBR 8MH.51. Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR. Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
3. 4. 5. 6. Use the keyboard to enter the name of the location you want to use as a starting point. Select an address or POI suggestion. Select Show on Map. Select the pop-up menu button. A pop-up menu shows a list of options. 7. Select Use as Starting Point. Repeat the search steps to choose your destination, and then select Drive in the pop-up menu. Your route is planned using your chosen starting point and destination. The estimated time of arrival is shown at the top of the route bar.
Finding a car park Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a car park, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Parking. The map opens showing the locations of car parks. If a route is planned, the map shows car parks near your destination. If a route isn't planned, the map shows car parks near your current location.
If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a car park from the map or the list. A pop-up menu opens on the map showing the name of the car park. 4. Select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
2. Select Petrol Station. The map opens showing the locations of petrol stations. If a route is planned, the map shows petrol stations along your route. If a route isn't planned, the map shows petrol stations near your current location. You can change the screen to show a list of petrol stations by pressing this button: You can select a petrol station from the list to locate it on the map.
If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a petrol station from the map or the list. A pop-up menu opens on the map showing the name of the petrol station. 4. Select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
Changing your route The Current Route Menu When you have planned a route, select the Current Route button in the Main Menu to open the Current Route Menu. The following buttons are available in the Current Route Menu: Clear Route Change Route Type Avoid on This Route Select this button to clear the currently planned route. The Current Route Menu closes and you return to the map view. Select this button to change the type of route used to plan your route.
Bicycle Route - this type of route is optimised for bicycles. You can set the default route type in the Settings Menu. Avoiding features on a route You can choose to avoid some features that are on your currently planned route. You can avoid the following route features: Toll Roads Ferries and car shuttle trains Carpool Lanes Unpaved Roads Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are not present in every country.
Speed Cameras About speed cameras The Speed Cameras service warns you about the following camera locations: Fixed speed camera locations. Mobile speed camera locations. Mobile speed camera hotspots. Average speed camera locations. Speed enforcement zones. Red light camera locations. Traffic restriction cameras. The Speed Cameras service also warns you about accident blackspot locations. To get TomTom services in your GO Mobile app, your device must have a mobile data connection.
Symbol shown on map Symbol shown in route bar Description Fixed speed camera - this type of camera checks the speed of passing vehicles and is fixed in one place. Mobile speed camera - this type of camera checks the speed of passing vehicles and can be moved to different locations. Mobile speed camera hotspots - this type of warning shows places where mobile cameras are often used. Average speed cameras - these types of cameras measure your average speed between two points.
Changing the way you are warned To change the way the navigation app warns you about speed cameras, select the Sounds and Warnings button in the Settings Menu. You can then set how you want to be warned for the different types of cameras and safety hazards. You can change settings for whether you want to be warned, never warned or warned only if you are speeding. For example, to change how you are warned when you approach a fixed speed camera, do the following: 1. 2. 3. 4.
Select No if the mobile speed camera has been removed. Your selection is sent to TomTom. We collect reports from many users to determine if the camera warning should be kept or removed. Updating locations for cameras and hazards The locations of speed cameras can change frequently. New cameras can also appear without warning and the locations for other hazards, such as accident blackspots, may also change.
Danger Zones About danger zones and risk zones The Danger Zones service warns you about danger zones and risk zones on your route when you are in France. Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile speed cameras when you are driving in France. To be compliant with this change in French law, speed camera locations are no longer reported but instead areas of danger are indicated as danger zones and risk zones.
Symbol shown on map Symbol shown in route bar Description Danger zone - this type of warning is only given in France. You are warned at the start and end of the danger zone. Risk zone - this type of warning is only given in France. You are warned at the start and end of the risk zone. You can change the way you are warned about danger and risk zones.
2. Select Report Risk Zone. You see a message thanking you for adding the risk zone. Tip: If you make a mistake when reporting a risk zone, select Cancel in the message. The risk zone is saved on your device automatically and also sent to other users. A reported risk zone stays on your device for three hours. Updating locations for danger zones and risk zones The locations of danger zones and risk zones can change frequently. New zones can also appear without warning.
My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful addresses. The following items are always in My Places: Home - Your home location can be your home address or somewhere you often visit, such as your office. This feature provides an easy way to navigate there.
1. In the Main Menu, select My Places. 2. Select Home. Your home location is shown on the map, with a pop-up menu. 3. Select Edit Location. 4. To select a new home location, do one of the following: Zoom in on the map at the location you want to select. Press and hold to select the location, then select the home location symbol. Select the Search button and search for a location. Select a location to set as home. Select Set home location. Adding a location from My Places 1.
2. Press and hold to select the location. 3. Select the pop-up menu button. 4. Select Add to My Places. The name of the location is shown in the edit screen. 5. Edit the name of the location so you can easily recognise it. 6. Select Done to save your location in the My Places list. The location you added is shown with a marker on the map. Adding a location to My Places using search 1. 2. 3. 4. In the Main Menu, select Search. Search for a location. Select the location then select Show on map.
4. Select Delete.
Settings Appearance Select Settings in the Main Menu, then select Appearance. On this screen, you can change these settings: Show status bar in map view Select this setting to show your device's status bar in the map view and guidance view. Switch to night colours when dark Select this setting to make your GO Mobile app automatically switch to night colours when it gets dark.
Voices Select Settings in the Main Menu, then select Voices. Choosing a voice Select Choose a voice to change the voice that gives spoken directions and other route instructions. Instruction settings Read aloud early instructions For example, if you switch on this setting, you could hear early instructions such as "'After 2 km take the exit right" or "Ahead, turn left". Read aloud road numbers Use this setting to control whether road numbers are read aloud as part of navigation instructions.
Important: A map is a large file that can take a long time to download. To prevent high data charges we advise you to download a map using a Wi-Fi connection. Once downloading has started, you must download the complete map before you can use the GO Mobile app. When the download is complete, select OK to use the map. The map view is displayed with the map. Deleting a map To delete a map, select Edit List. Select the map you want to delete, then select Delete.
Tip: Warning sounds are disabled by default. Warning sounds can be enabled by selecting Settings, followed by Sounds & Warnings, followed by Warning Type and switch on Warning Sounds. Warning type Warning type You can choose the type of warnings you want to hear when you are driving: Read aloud warnings Hear spoken warnings and warnings sounds. Warning sounds Hear only warning sounds. None No warning sounds are given.
Select this setting to choose the units used on your device for features such as route planning. If you want the units to be set to those used in your current location, select Automatic. Run in background Your GO Mobile app can run in the background so you can use others apps, for example your phone app. If you are driving a planned route, you will continue to hear driving instructions, sounds and warnings. Select Settings in the Main Menu, then select Run in Background.
This is an information screen rather than a setting and shows you information about the GO Mobile app. You may be asked to go to this screen during a call to TomTom Customer Support. The information on this screen includes app version, map version of current map, app ID, copyright, licences, and certifications. Send information Send your location to receive services - Select this setting to send information about you and your device to TomTom.
Support Select Support in the Main Menu. On this screen, you can see the following information to get help for your GO Mobile app: Replay tour Select this option to watch the guided tour again. The tour is short and includes basic information to help you get going with your new app. Reference Guide This option opens an Internet link to a webpage where you can find the Reference Guide for your app.
Product certification Finding product certification information for your app To find product certification information for your GO Mobile app, do the following on your app: 1. Select Support in the Main Menu. 2. Select About. 3. Select Certifications. You see the relevant product certification information for your device.
Addendum Important Safety Notices and Warnings Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are satellite-based systems that provide location and timing information around the globe. GPS is operated and controlled under the sole responsibility of the Government of the United States of America, who are responsible for its availability and accuracy.
Special Note Regarding Driving in California, Minnesota and Other States California Vehicle Code Section 26708 which applies to those driving within the State of California restricts the mounting of a navigation device on the windshield to a seven-inch square in the lower corner of the windshield farthest removed from the driver or in a five-inch square in the lower corner of the windshield nearest to the driver and outside of an airbag deployment zone, if the system is used only for door-to-door navigation
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