Technical information

Help14.
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Help
About getting help
Tap Help in the Main Menu to navigate to emergency services centres and other specialist
services and contact them by phone.
For example, if you are involved in a car accident, you could use the Help menu to call the
nearest hospital and tell them your exact location.
Tip: If you do not see the Help button in the Main Menu, tap Settings and then Safety set-
tings. Clear the checkbox for Show only essential menu options while driving.
Using Help to phone a local service
Note: Hands-free calling is not supported on all devices.
To use Help to locate a service centre, contact the centre by phone and navigate from your
current location to the centre, do the following:
1. Tap the screen to bring up the Main Menu.
2. Tap Help.
3. Tap Phone for help.
4. Select the type of service you require, for example, Nearest hospital.
5. Select a centre from the list, the nearest is shown at the top of the list.
Your Via shows your position on the map along with a description of the location. This
helps you explain where you are while making a call.
If a phone is connected to your Via, your Via automatically dials the phone number. If
no phone is connected, the phone number is displayed for you to call.
6. To navigate your way to the centre by car, tap Navigate there. If you are on foot, tap
Walk there.
Your Via starts guiding you to your destination.
Help menu options
Note: In some countries, information may not be available for all services.