TomTom VIA User Manual 16.
Contents Welcome to navigation with TomTom 6 Get going 7 Installing in your car .............................................................................................. 7 Positioning the device ............................................................................................ 7 Switching on and off .............................................................................................. 7 Setting up ....................................................................................
Syncing using TomTom MyDrive 31 About TomTom MyDrive ........................................................................................ 31 Logging in to MyDrive ........................................................................................... 31 Setting a destination using MyDrive .......................................................................... 32 Planning a route with stops using MyDrive ..................................................................
My Routes 74 About My Routes ................................................................................................. 74 About GPX and ITN files ........................................................................................ 74 Saving a route .................................................................................................... 75 Navigating using a saved route ................................................................................
Changing your home location ................................................................................. 100 Adding a location from My Places ............................................................................ 101 Add a location to My Places from the map ................................................................. 101 Adding a location to My Places using search ............................................................... 102 Adding a location to My Places by marking ...................
Welcome to navigation with TomTom This User Manual explains all you need to know about your new TomTom VIA. To learn about getting started with your device and installing it in your vehicle, we recommend that you read the Get going chapter. After that, you will probably want to connect to TomTom services and you can read all about that in the Connecting to TomTom services chapter.
Get going Installing in your car Use the supplied mount to install your TomTom VIA in your vehicle. Read the instructions about positioning your device before you install your VIA. To install your VIA, do the following: 1. Connect the supplied USB cable to the mount. If the mount is integrated into your VIA, connect the USB cable to the device. Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work. 2.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off buttons. Select Sleep to make the device sleep. Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is removed from the mount, go to Battery settings in the Settings menu.
You can find current and more detailed information at tomtom.com/privacy. Memory card slot Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device. Before you use the memory card slot, make sure that you have the latest version of the application installed on your navigation device by connecting to MyDrive using a computer.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Connecting to TomTom services About TomTom services TomTom services give you real-time information about traffic and speed cameras on your route, and lets you sync using TomTom MyDrive. Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your smartphone using Bluetooth®. Check tomtom.com/connect for more information.
Tip: If you have already connected your device to a phone, select Network status. 3. If you are prompted, select Yes to agree to send information to TomTom. Note: You cannot use TomTom services unless you agree to send information to TomTom. 4. Follow the instructions on your navigation device about switching on a Personal Area Network on your smartphone. 5. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 6. Switch on Personal Area Network (PAN) on your phone. 7.
Your navigation device searches for your phone. Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or 'visible' for other Bluetooth devices. 6. Select your smartphone from the list of phones on your device. Your navigation device connects to TomTom services using your phone's internet connection. 7. Login to your existing TomTom account. TomTom services are now active. Deleting phones 1. 2. 3. 4. 5. Select Bluetooth Connections in the Settings Menu. Select Network.
What's on the screen The map view The map view is shown when you have no planned route. Your actual location is shown as soon as your VIA has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.
1. Back button. This button returns the map to an overview of your whole route or, if no route is planned, moves the map to put your current location at the centre. 2. Switch view button. Select the switch view button to change between the map view and the guidance view. When in map view, if you are driving, the small arrow rotates to indicate your direction of travel relative to north, with north being up. 3. Zoom buttons. Select the zoom buttons to zoom in and out. 4. Current location.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of travel, change the 2D and 3D default settings. Tip: When you have planned a route and the 3D guidance view is shown, select the switch view button to change to the map view and use the interactive features. When your VIA starts after sleeping and you have a route planned, you are shown the guidance view with your current location. 1. Switch view button.
6. Speed panel. This panel shows the following information: The speed limit at your location. Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange. The name of the street you are driving on. 7. Current location. This symbol shows your current location. Select the symbol or the speed panel to open the quick menu.
type of incident and the delay in minutes. Select a symbol to see more information about a stop, an incident or a speed camera. If a symbol is shown on top of another symbol, selecting the symbols zooms in on the route bar to show each symbol separately. You can then select a symbol. The total time delay due to traffic jams, weather, and other incidents on your route, including information provided by IQ Routes, is shown above the symbols. For a complete list of incident types, see Traffic incidents.
The following navigation buttons are available in the Main Menu screen, in addition to other buttons and symbols: Note: Not all features are supported on all devices. Search Select this button to search for an address, a place or a Point of Interest, then plan a route to that location. Drive Home Select this button to drive to your home location. If this button is not included in your Main Menu, go to My Places to set up your home location.
Phone Select this button to make hands-free calls using your VIA. My Places Select this button to show your saved places. My Routes Select this button to show your saved routes. Parking Select this button to find car parks. Petrol Station Select this button to find petrol stations. Voice Control Select this button to start voice control. Tip: You can also say the wake-up phrase to start voice control. TomTom Services Select this button to see the status of your connection to the internet.
Start Recording Select this button to start or stop recording a track. Main Menu smaller buttons and symbols On the map view or guidance view, select the Main Menu button to open the Main Menu. The following buttons and symbols are available in the Main Menu screen, in addition to the navigation buttons: Select this button to open the Settings Menu. Select this button to open the Help Menu.
This symbol shows that your VIA is not connected to MyDrive. This button shows that you will hear voice instructions. Select the button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds. Tip: You can select the types of instructions you want to hear. Select Voices in the Settings Menu and select the instructions you want to hear. This button shows that you will not hear voice instructions.
Double tap Touch one finger on the screen twice in rapid succession. Example of when to use this: Zooming in on the map. Drag Put one finger on the screen and move it across the screen. Example of when to use this: Scrolling around in the map. Flick Flick the tip of a single finger across the screen. Example of when to use this: Scrolling a big distance on the map. Tip: Flick isn't available on all devices. Press and hold Put one finger on the screen for more than 0.5 second.
1. Select the Main Menu button to open the Main Menu. 2. Press and hold the button you want to move for two seconds. Tip: Alternatively, select the Edit button in the Main Menu. The menu button is shown with left and right arrows. 3. Press the left or right arrow on the menu button to move the button to a new position in the menu. 4. Select and move other buttons to the order you want. 5. Select Done.
Traffic About TomTom Traffic TomTom Traffic is a TomTom service providing real-time traffic information. In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your destination taking into account the current local traffic conditions and the weather. Your TomTom VIA regularly receives information about the changing traffic conditions.
The arrival information panel shows the following information: The estimated time that you will arrive at your destination. The length of time to drive to the destination from your current location. A parking button is shown near the destination flag when parking is available near your destination. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
Tip: Select an incident on the map to see more detailed information. 1. Traffic incident that affects your route in your direction of travel. A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for example 5 minutes. The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed of the traffic, where appropriate.
To get more information about an incident, select an incident in the route bar. The map opens zoomed in on the incident and an information panel opens showing detailed information about the traffic incident. The information shown includes: The type of traffic incident - general, accident, road works, lane closure or weather such as heavy rain or snow. The severity of the incident - slow traffic, queuing traffic or stationary traffic. The delay time. The length of the incident.
Weather symbols: Wind Rain Fog Snow Ice Approaching a traffic jam warning A warning is given as you approach a traffic jam. You are warned in several ways: A warning symbol is shown in the route bar. The route bar zooms in to the start of the traffic jam. Your distance to the start of the traffic jam is shown in the route bar. The colour of the road on the route bar changes to orange or red, depending on the severity of the traffic jam.
A new route is found that avoids the traffic jam. Avoiding a traffic jam using the map 1. On the map view, zoom in and select the traffic jam that is on your route. The traffic jam with an information panel is shown on the map. 2. Select the pop-up menu button. 3. Select Avoid. A new route is found that avoids the traffic jam. Advanced Lane Guidance Note: Lane guidance is not available for all junctions or in all countries.
Syncing using TomTom MyDrive About TomTom MyDrive TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save your personal navigation information. MyDrive synchronises your TomTom VIA using your TomTom account. You can use MyDrive in a web browser on a computer or as a mobile app on a smartphone or tablet. Important: To use TomTom MyDrive you need a compatible navigation device.
Setting a destination using MyDrive When you are logged in to MyDrive using a web browser or the MyDrive app, you can select your destination on the map and send it to your navigation device. When your navigation device is logged in to your TomTom account, your device syncs with MyDrive and receives the destination. 1. In a web browser or using the MyDrive app, log in to your TomTom account. 2. On the map, select a destination.
2. Move your cursor left until it changes into a hand symbol. 3. Click and drag each stop or the destination to the order you want to drive them. Each time move a stop or destination, your route is recalculated with the stops in the changed order. The last stop on the list becomes your destination. Showing a planned destination in MyDrive When you plan a route on your VIA, the destination is synced with your TomTom account.
Finding and syncing locations using MyDrive When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with your VIA My Places locations. 1. In a web browser or using the MyDrive app, log in to your TomTom account. 2. On the map, select a destination. Tip: You can search for a destination or you can move the map and select a destination. You can also select a destination from your My Places list. 3. Click on the location, then open the pop-up menu and select Add to My Places.
To delete a POI list, do the following: 1. 2. 3. 4. In a web browser, log in to your TomTom account. In the My Places menu, select POI Files . Select the POI file you want to delete, then select Delete. Make sure you are logged in to MyDrive on your VIA. The POI list is removed from your My Places list. Importing a track GPX file GPX files (GPS exchange format) GPX files contain a very detailed recording of a route, including any off-road locations.
Saving and restoring your personal navigation information When you are logged in to MyDrive on your VIA, your personal navigation information is continuously and automatically saved to your TomTom account. If you reset your VIA, or log in to MyDrive on a different device, your saved personal navigation information is restored to your VIA or the different device. The following personal navigation information is saved to your TomTom account: MyDrive destinations. All saved locations in My Places.
Quick Search for VIA devices About search You use search to find a wide range of places and then navigate to them. You can search for the following: A specific address, for example, type in 123 Oxford Street, London. A partial address, for example, type in Oxford st Lon. A type of place, for example, type in petrol station or restaurant. A place by name, for example, type in Starbucks. A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria". Note: When searching, the whole map is searched.
6. To see more information about the POI, select the POI on the map and then select the pop-up menu button. Select More Information on the pop-up menu. You see more information about the POI such as the phone number, full address and email. 7. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on the keyboard. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination. Tip: You can add a add a stop to a route that you have already planned. Tip: You can save a route using My Routes.
Whole map Select this option to search the whole of your current map with no limit to the search radius. Your current location is the centre of the search. The results are ranked by exact match. Near me Select this option to search with your current GPS location as the search centre. The results are ranked by distance. In town or city Select this option to use a town or city as the centre for your search. You need to enter the town or city name using the keyboard.
Tip: To see more results, hide the keyboard or scroll down the results list. Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: When you select an address from the list of search results, you can choose to show it on the map, add a crossroad or plan a route to that chosen location. To get an exact address you can add the house number. If you show the result on the map, you can use the pop-up menu to add the location to My Places.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown. About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in. The following types of postcodes are used: Postcodes that navigate you to a street or part of a street.
Court house Cash dispenser Legal - Solicitors Financial institution Legal - other services Food services Convenience store Fast food restaurant Restaurant Chinese restaurant Accommodation Hotel or motel Luxury hotel Camping ground Economy chain hotel Emergency services Hospital or polyclinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash Car dealer Vehicle inspection centre 45
Rental car facility Electrical car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping centre Beauty services Tourist information office Shop College or university School Library Convention centre Casino Winery Theatre Tourist attraction Cinema Zoo Education Leisure 46
Concert hall Amusement park Museum Exhibition centre Opera Cultural centre Nightlife Leisure centre Children's Farm Sport Playing field Swimming pool Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Church Place of worship Railway station Mountain pass Religion Travel 47
Airport Scenic or panoramic view Ferry terminal Postcode Note: Not used in all countries.
Planning a route Using suggested destinations What are suggested destinations? Your TomTom VIA can learn your daily driving habits to saved favourite Places and it can also suggest destinations when you start the device from sleep mode, for example, when driving to Work in the morning. Getting ready for suggested destinations Before you get your first suggested destination, your device needs some time to learn about your habits.
1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for an address, town, city, postcode or mapcode.
5. Select an address suggestion. 6. Enter the house number if you have one and haven't entered it already. Tip: If you enter a house number that is not found, then the number appears red. The nearest house number that is found is shown in the Drive button. You can enter a new house number, or you can select Drive/Ride to drive to the nearest house number. 7. Select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins.
2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the city or town you want to plan a route to. You can search for a town, city, or postcode. Tip: To search for a specific city you can use the city's postcode or the country. For example, searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then that city will be at the top of the results. You can then search in the city.
6. Select the city centre POI. The city centre location is shown on the map. 7. Select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria". Note: When searching, the whole map is searched.
6. To see more information about the POI, select the POI on the map and then select the pop-up menu button. Select More Information on the pop-up menu. You see more information about the POI such as the phone number, full address and email. 7. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on the keyboard. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination. Tip: You can add a add a stop to a route that you have already planned. Tip: You can save a route using My Routes.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by selecting the pop-up menu button. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination. Tip: You can add a stop to a route that you have already planned. Tip: You can save a route using My Routes.
Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude. For locations west of the 0 meridian and locations south of the equator, use a minus sign (-) before the coordinate. Degrees, minutes and seconds, for example: N 51°30′31″ W 0°08′34″ GPS standard coordinates, for example: N 51 30.525 W 0 08.569 Note: The bar below the coordinates goes red if you enter coordinates that are not recognised by your VIA. 6.
International, for example, WH6SL.TR10. Country-specific, for example, GBR 8MH.51. Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR. Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK. See About mapcodes for information on how to get a mapcode for a location. 4. As you type in the mapcode, suggestions are shown based on what you have entered. You can continue typing or select a suggestion.
Tip: Information from the Lifetime Traffic service is used when calculating alternative routes. Any route that is 50% longer in time than the original route is not shown. 5. Select your chosen route by tapping on the time balloon. Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Note: There are two other ways of finding alternative routes: 1. Select Current Route in the Main Menu, followed by Find Alternative. 2.
A pop-up menu shows a list of options. 7. Select Use as Starting Point. 8. Repeat the search steps to choose your destination, and then select Drive/Ride in the pop-up menu. Your route is planned using your chosen starting point and destination. The estimated journey time is shown at the top of the route bar. Tip: Stops, POIs, Places and the destination can all be selected as starting points using their pop-up menus. Tip: You can save the route in My Routes. 9.
A pop-up menu shows a list of options. 3. Select Change to a Stop. Your route is replanned with the starting point changed into a stop. Finding a car park Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a car park, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Parking. The map opens showing the locations of car parks.
You can change the screen to show a list of car parks by pressing this button: You can select a car park from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a car park from the map or the list.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a car park as a stop on your route by using the pop-up menu. Finding a petrol station Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a petrol station, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Petrol Station.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a petrol station from the map or the list. A pop-up menu opens on the map showing the name of the petrol station. 4. Select Drive/Ride depending on which device you are using.
Changing your route The Current Route menu When you have planned a route or track, select the Current Route or Current Track button in the Main Menu to open the Current Route or Current Track Menu. The following buttons are available in the menu: Clear Route / Clear Track Skip Next Stop Find Alternative Select this button to clear the currently planned route or track. The Current Route Menu closes and you return to the map view. Select this button to skip the next stop on your route.
Show Instructions Select this button to see a list of turn-by-turn text instructions for your planned route. The instructions include the following: Your current location. Street names. Up to two road numbers shown in road shields whenever available. An instruction arrow. An instruction description. The distance between two consecutive instructions. Exit number. The full addresses of stops on your route.
Drive to Route or Track Select Drive to Route to plan a route from your current location to the starting point of a My Route. The starting point is converted to a stop. Drive to Track plans a route to the nearest point of the track from your current position. Drive to Starting Point Share Track On the Current Track menu, select this button to plan a route to the starting point of the track. The starting point is converted to a stop. For more information, see Navigating using a track.
Avoiding part of a route If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a route to avoid. 1. Select the Main Menu button to open the Main Menu. 2. Select Current Route. 3. Select Avoid Part of Route. A screen opens showing a list of the sections that comprise your current route. 4. Select the section of the route that you want to avoid. A preview shows you the section you have chosen on the map. 5. Select Avoid.
Route features You can choose to avoid some features that are on your currently planned route. You can avoid the following route features: Toll Roads Ferries and car shuttle trains Carpool Lanes Unpaved Roads Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are not present in every country. To travel on these lanes, you may need to have more than one person in the car, for example, or the car may need to use environmentally-friendly fuel.
5. Select Add to Current Route. Your route is recalculated to include your stop. Deleting a stop from your route 1. Press the switch view button to show the map. Your complete route is shown on the map. 2. In the route bar, press the stop you want to delete. The map zooms in to the stop and shows a pop-up menu. Tip: If you select the wrong stop press the back button to return to the map. 3. Select Delete This Stop. The stop is deleted and your route is recalculated.
My Routes About My Routes My Routes provides an easy way to save and retrieve routes and tracks. You may want to use My Routes in one or more of the following situations: While working - Your job involves driving several routes with multiple stops on a daily basis. Your routes can change and you need to be flexible and be able to change the order of your stops or change the planned route. While on holiday - You are going on holiday and want to plan and save a route.
Using GPX files There are several things you can do with your GPX file: Use a tool such as Tyre Pro to view your track file. Export to a memory card or directly to your computer, then use your computer to view the file using software such as Google Earth. Note: While viewing your recording, you may notice that the recorded GPS locations do not always correspond with the roads. This can happen for several reasons.
5. Edit the name of the route so that you can easily recognise it. 6. Save your route in the My Routes list. Tip: You can also save a route using the Add to My Routes button in the Current Route menu. Navigating using a saved route To navigate using a previously saved route, do the following: 1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. To navigate to the start of the saved route, select Drive/Ride depending on which device you are using.
Note: The route from the original starting point up to the new starting point is removed from the route. Note: Your original route in My Routes is not changed. If you want to see the whole route, select the route again in My Routes. 1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. Select the stop that you want to use as your starting point, then select the pop-up menu button to open the menu. 4. Select Start Route From Here.
The starting point of your route is converted to your first stop and then the route is planned from your current location. Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: There are two other ways to navigate using a saved route: Select the starting point of the route. When the pop-up menu opens, select Change to a Stop. Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Tip: To update the saved route in your My Routes list with the changes, select the route om the map then select Save Changes to Route in the pop-up menu. Recording a track You can record a track while you drive, with or without a route planned. After recording, you can then export your track so that you can share it with others or view it using tools such as Tyre Pro. To record a track, do the following: 1. In the Main Menu, select Start Recording.
3. Select the track, then select the pop-up menu. 4. Select Drive to Starting Point. The starting point of the track is converted to your first stop and then the route is planned. Guidance to your destination begins from your current location. As soon as you start driving, the guidance view is shown automatically. Note: You see two different colours on the map for your route and track.
Tip: If there is not enough space on your memory card or your card is not formatted correctly, you get on-screen help to fix the problem. 5. When you see a message that your tracks have been exported successfully, remove your memory card to share your tracks with other users. Note: Each exported route is saved as a GPX file in the TomTom Routes folder on your memory card.
Voice control (Speak&Go) About voice control Note: Voice control is not supported on all devices or in all languages. Instead of selecting items on the screen to control your TomTom VIA, you can use your voice to control your VIA. You can use voice control to control many of the navigation features on your VIA, or to change settings. For example, you can change the screen to day colours, avoid a blocked road or decrease the volume just by using your voice.
Orange means your phrase might work. Green means your phrase is good. 4. Select Hear it to listen to your wake-up phrase. 5. Select Done then Yes to save your wake-up phrase. Your new wake-up phrase is ready to use. Start Voice Control and try it. The voice control screen 1. Examples of what you can say. Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in the Main menu, then select Voice control and then select Which commands can I say?. 2.
Some tips for using voice control You can help your VIA understand what you are saying by following these tips: Mount your VIA about an arm's length in front of you, away from speakers or air vents. Reduce background noise such as voices or the radio. If there is excessive road noise, you may need to speak in the direction of the microphone. Speak fluently and naturally as though speaking to a friend. When saying an address, try not to pause between parts of the address or add extra words.
Saying commands in different ways Your VIA recognises many more words than just the ones you see in the list of commands, so try some of your own words. You can say other words that have the same meaning, for example you can say the following words: "OK", "Correct" or "Right" instead of "Yes" when you want to confirm what you said. "Navigate to", "Look for" or "Nearest" instead of "Drive to" when you want to drive to a petrol station.
The voice control screen is shown and your VIA says "I'm listening". When voice control is ready to listen, you see a microphone icon in the bottom left corner and you hear a beep. 2. Say the command "Drive home". Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in the Main menu, then select Voice control and then select Which commands can I say?. For some commands, your VIA repeats what you say and asks for confirmation. 3. If the command is correct, say "Yes.
3. If the command is correct, say "Yes." If the command is incorrect, say "No" and repeat the command after you hear "I'm listening". The volume on your VIA changes to 50%. Tip: To stop voice control, say "Cancel". To go back one step, say "Back".
Map Share About Map Share You can report map changes using Map Share. These map changes are then shared with other TomTom device users when they receive a map update. There are two ways to report a map change: Select a location on the map and create the change report immediately. Mark a location and create the change report later. Your map change reports are automatically sent to TomTom in real time or when you connect your device to MyDrive Connect using a USB connection.
Note: If you want to report a map change of a type not shown in the menu, use the Map Share Reporter at tomtom.com. 5. Follow the instructions for your chosen type of map change. 6. Select Report. Your map change report is sent to TomTom in real time or when you connect your device to MyDrive Connect using a USB connection. You receive map changes from other TomTom users as part of map updates.
5. Select Report Map Error from the pop-up menu. 6. Select the type of map change you want to apply. Note: If you want to report a map change of a type not shown in the menu, use the Map Share Reporter at tomtom.com. 7. Follow the instructions for your chosen type of map change. 8. Select Report. The marker for the marked location is removed from the map. Your map change report is sent to TomTom in real time or when you connect your device to MyDrive Connect using a USB connection.
Street Name Select this option to correct an incorrect street name. 1. 2. 3. 4. 5. 6. Press and hold to select the location of the map change on the map view. Select the pop-up menu button to open the menu. Select Report Map Error from the pop-up menu. Select Street Name. Enter the correct street name. Select Report. Turn Restriction Select this option to report incorrect road turn restrictions. 1. 2. 3. 4. 5. 6. Press and hold to select the location of the map change on the map view.
Speed Cameras About speed cameras The Speed Cameras service warns you about the following camera locations: Fixed speed camera locations. Mobile speed camera locations. Mobile speed camera hotspots. Average speed camera locations. Speed enforcement zones. Red light camera locations. Traffic restriction cameras. The Speed Cameras service also warns you about the following safety hazards: Accident blackspot locations.
Symbol shown on map Symbol shown in route bar Description Fixed speed camera - this type of camera checks the speed of passing vehicles and is fixed in one place. Mobile speed camera - this type of camera checks the speed of passing vehicles and can be moved to different locations. Mobile speed camera hotspots - this type of warning shows places where mobile cameras are often used. Average speed cameras - these types of cameras measure your average speed between two points.
Changing the way you are warned To change the way you are warned about speed cameras, select the Sounds and Warnings button in the Settings menu. You can then set how you want to be warned for the different types of cameras and safety hazards. You can change settings for whether you want to be warned, never warned or warned only if you are speeding. For example, to change how you are warned when you approach a fixed speed camera, do the following: 1. 2. 3. 4. Select Sounds & Warnings in the Settings Menu.
2. Select Report Speed Camera. You see a message thanking you for adding the camera. Tip: If you make a mistake when reporting a camera, select Cancel in the message. The speed camera is saved on your VIA automatically and also sent to other users. Confirm or remove a mobile speed camera You can confirm the presence of a mobile speed camera or remove a mobile speed camera if it is no longer present. Just after you pass a mobile speed camera, in the route bar you are asked if the camera was still there.
Danger Zones About danger zones and risk zones The Danger Zones service warns you about danger zones and risk zones on your route when you are in France. Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile speed cameras when you are driving in France. To be compliant with this change in French law, speed camera locations are no longer reported but instead areas of danger are indicated as danger zones and risk zones.
A symbol is shown in the route bar and on your route on the map. Your distance to the start of the zone is shown in the route bar. You hear a warning sound as you get near the start of the zone. While you are approaching a zone or driving in a zone, your speed is monitored. If you drive more than 5 km/h or 3 mph over the speed limit the route bar turns red. If you drive less than 5 km/h or 3 mph over the speed limit the route bar turns orange.
If a new temporary risk zone is reported directly before or after an existing risk or danger zone, then the new zone is added to the existing zone. If enough Danger Zones users report a new risk zone, that zone may become a danger zone and be available for all subscribers. You can report a risk zone in two ways: Using the quick menu to report a risk zone 1. Select the current location symbol or the speed panel in the guidance view. 2. Select Report Risk Zone from the pop-up menu.
My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful or favourite addresses. Tip: The terms "favourite" and "place" mean the same thing - favourites are places that you go to often. The following items are always in My Places: Home - Your home location can be your home address or somewhere you often visit. This feature provides an easy way to navigate there.
Zoom in on the map at the location you want to select. Press and hold to select the location, then select the home or work location symbol. Select the Search button and search for a location. Select a location to set as home or work. Select Set home location or Set work location. Setting your home or work location using the map 1. In the Map View, move the map and zoom in until you can see your home or work location. 2. Select the location by pressing and holding the screen for about one second.
1. Open the pop-up menu and select Add to My Places. 2. In the name bar, enter the name "Home". Note: "Home" must have a capital letter H. 3. Select Add. Your home location is changed to the new location. Adding a location from My Places 1. In the Main Menu, select My Places. 2. Select Add a new place. 3. To select a location, do one of the following: Zoom in on the map at the location you want to select. Press and hold to select the location, then select the add location symbol. Search for a location.
Adding a location to My Places using search 1. 2. 3. 4. In the Main Menu, select Search. Search for a location. Select the location then select Show on map. When the map view shows the location, select the pop-up menu button. 5. Select Add to My Places. The name of the location appears in the edit screen. 6. Edit the name of the location so you can easily recognise it. 7. Select Done to save your location in the My Places list.
Hands-free calling About TomTom services You can receive incoming calls and make calls to contacts in your phone's contacts list and to your recent contacts. When you connect your phone to your TomTom VIA your contacts are shown on your VIA. To make hands-free calls, you must first connect your phone to your VIA. Connecting and disconnecting a phone Connecting your phone for the first time using Bluetooth 1. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 2.
Accepting an incoming call On the screen, select the green button to accept a call. Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately after setup you may not see the caller ID. Ending or rejecting an incoming call On the screen, select the red button to end or reject a call. Making a hands-free call to a recent contact 1. In the Main Menu select Phone. Your recent contacts list is shown on your VIA. 2. Select a recent contact from the list.
Settings Appearance Select Settings in the Main Menu, then select Appearance. On this screen, you can change these settings: Display Select Display to change the appearance of the display. Route bar Select Route bar to change the information you see in the route bar. Guidance view Select Guidance view to change the information you see in the guidance view. Automatic zoom Select Automatic Zoom to change how you view a junction as you drive.
Night brightness Move the slider to adjust the brightness level of the screen during the night. Select Switch to night colours when dark to automatically switch to night colours when it gets dark. Size of text and buttons Select Size of text and buttons to change the size of the text and the buttons you see on the screen. Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
Arrival information Select Arrival information to change the following settings: Show remaining distance Select this setting to show the remaining distance left to travel in the arrival information panel during navigation. Show remaining time Select this setting to show the remaining time left to travel in the arrival information panel during navigation.
Automatic Zoom Select Settings in the Main Menu, then select Appearance. Select Automatic zoom to change settings for the automatic zoom in Guidance view when you approach a turn or a junction. Zooming in can make the turn or junction easier to drive. Zoom in to next turn All the turns and junctions on your route are shown zoomed in to the maximum level. Based on road type The turns and junctions on your route are shown zoomed in to the standard level for the type of road you are on.
Read aloud early instructions For example, if you switch on this setting, you could hear early instructions such as "'After 2 km take the exit right" or "Ahead, turn left". Note: When a recorded voice is chosen, you see only this setting because recorded voices cannot read out road numbers, road signs, etc. Read aloud road numbers Use this setting to control whether road numbers are read aloud as part of navigation instructions.
Maps Select Settings in the Main Menu, then select Maps. Changing the map Select Change map to change the map that you are using. You can choose from maps stored either in internal memory or memory cards if your VIA has a memory card slot. Important: Routes and tracks cannot be stored on the same memory card as maps because different memory card formatting is used. Note: Although you can store more than one map on your VIA, you can only use one map at a time for planning and navigation.
Note: Winding routes are only available for TomTom Rider navigation devices. Avoid motorways - this type of route avoids all motorways. Walking route - a route designed for making the journey on foot. Bicycle route - a route designed for making the journey on a bicycle. Avoid on every route You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, and unpaved roads. Set how your VIA should manage each of these road features when the device calculates a route.
Cameras Select Settings in the Main Menu, then select Sounds & Warnings. Select Cameras to set how you want to be warned for the different types of cameras. You can set whether you want to be warned, never warned or warned only if you are speeding. Tip: When Speed camera warnings in Settings > Sounds & Warnings switched off then this option is not visible. Hazards Select Settings in the Main Menu, then select Sounds & Warnings. Select Safety warnings.
Language and Units Select Settings in the Main Menu, then select Language & Units. On this screen, you can change the following settings: Language You can see your currently selected language on this screen. Select this setting to change the language used for all buttons and messages that you see on your VIA. When you change the language setting, the voice automatically changes and units are set to automatic. Country You can see your currently selected country on this screen.
Download speed camera locations Quick Search Send speed camera reports Suggested destinations If you agree, your device suggests destinations if the feature is supported by your device. If you disagree at a later time, your historical route information is removed. This means that if you want to receive suggested destinations again at a later time, the feature has to relearn your driving patterns before it can start suggesting destinations.
Getting Help Help Select Help from the Main Menu or the Settings menu. On this screen, you can see the following information: Voice control Note: Voice control is not supported on all devices or in all languages. Select this option to see the following information about voice control: How to use voice control Tips for using voice control Which commands can I say? About See System. More help You can get further help by going to tomtom.com/support.
Product certification Finding product certification information on your device To find product certification information, such as the ICASA-approved certification number, do the following on your VIA: 1. Select Settings in the Main Menu. 2. Select System. 3. 4. 5. 6. Select About. Select Legal information. Select Certificates. You then see the relevant product certification information for your VIA, for example, ICASA.
Updating using MyDrive Connect About MyDrive Connect MyDrive Connect is a desktop-based application that helps you manage the content and services of your TomTom VIA. For example, you can use MyDrive Connect to get map updates, software updates or manage your TomTom account. It is a good idea to frequently connect your VIA to MyDrive Connect to ensure you always have the latest updates.
Note: You cannot use the mount to connect your VIA to your computer. Note: You should plug the USB cable directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor. 5. Enter the requested information for account creation, including your country. When set-up is complete, a TomTom account is created and your VIA is linked to that account. You can now access MyDrive Connect from the notification area on your desktop.
Addendum Important Safety Notices and Warnings Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are satellite-based systems that provide location and timing information around the globe. GPS is operated and controlled by the Government of the United States of America, which is solely responsible for its availability and accuracy.
Keep your seat belts on. Keep a safe distance from the vehicle in front. Before setting off on a motorbike, fasten your helmet correctly. When riding a motorbike, always wear protective clothing and equipment. When riding a motorbike, be extra vigilant and always ride defensively. Rating: DC5V, 1.2A How TomTom uses your information Information regarding the use of personal information can be found at tomtom.com/privacy. Battery This product uses a Lithium-Ion battery.
CE marking This equipment complies with the requirements for CE marking when used in a residential, commercial, vehicular or light industrial environment, achieving all the appropriate provisions of the relevant legislation in the EU.
EU Specific Absorption Rate (SAR) compliance THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Council of the European Union. The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10 grams of tissue for the body (4.
Regulatory Compliance Mark This product displays the Regulatory Compliance Mark (RCM) to show that it complies with relevant Australian regulations. Warning for Australia The user needs to switch off the device when exposed to areas with potentially explosive atmospheres such as petrol stations, chemical storage depots and blasting operations. Notice for New Zealand This product displays R-NZ and supplier code Z-1230 to show it complies with relevant New Zealand regulations.
Copyright notices © 1992 - 2016 TomTom. All rights reserved. TomTom and the "two hands" logo are trademarks or registered trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited warranty and end user licence agreements applying to this product. © 1992 - 2016 TomTom. All rights reserved. This material is proprietary and the subject of copyright protection and/or database rights protection and/or other intellectual property rights owned by TomTom or its suppliers.
