TomTom VIO User Manual 1.
Contents Welcome to navigation with TomTom 5 What's new 6 New in this release ................................................................................................ 6 Get going 7 Starting your TomTom VIO ....................................................................................... 7 Connecting and pairing your VIO device ....................................................................... 8 Reconnecting your VIO device ...........................................................
Planning a route using quick search 32 Planning a route to an address, a POI or a contact using search ........................................ 32 Planning a route to a city centre ............................................................................. 33 Planning a route using the map ............................................................................... 34 Planning a route using My Places .............................................................................
Danger Zones 58 About danger zones and risk zones ........................................................................... 58 Danger zone and risk zone warnings ......................................................................... 58 Danger zone and risk zone types .............................................................................. 59 Changing the way you are warned ............................................................................
Welcome to navigation with TomTom This User Manual explains all you need to know about your new TomTom VIO. This User Manual is applicable for both the iPhone and Android™ VIO apps, but please be aware that some features may not be available in your app version. Your VIO is a device that you mount on your scooter, and an app for your smartphone. You can only use the device and app together - they won't work separately. You use the app to plan a route, and the route is shown on the device.
What's new New in this release What’s new for the Android app: Support for Android 7 (Nougat) The VIO app now supports Android 7. Improved Speed Camera support for driving in Speed camera zones You can now see your average speed while riding in a speed camera zone. To learn more go to Speed Cameras in this guide. Current speed and speed limit now shown on the device screen Your current speed, and the current speed limit when it is known, are now shown on the right of the map view on the device screen.
Get going Starting your TomTom VIO Installing the VIO app Go to tomtom.com/vioapp on your smartphone and follow the instructions to install the app. Starting the VIO app Tap this button on your smartphone to start the VIO app. VIO Starting the VIO app for the first time When you start the VIO app for the first time, you see the following screens: Make Connection - Connect your phone to your VIO device. Switch Bluetooth on - You must have Bluetooth on to use your VIO device.
Switching off the VIO device Press the button quickly to switch off your device for a short time. Press for 3 seconds to put your device to sleep when you are not using it for a longer time. Connecting and pairing your VIO device Before you can use your VIO device and app, you must first connect your device to your phone using Bluetooth. To connect your device, do the following: 1. Open the VIO app. 2. Switch on your VIO device. 3. Follow the on-screen instructions to connect and pair your device.
Language The language used for buttons and menus in the VIO is the same as the language you selected in your phone settings. If the selected language isn't supported by the VIO then English is used. If you change the phone language, the voice used for spoken directions and other route instructions in the VIO might not be compatible with the new language. You will be asked to download a compatible voice. Important: A voice can be a large file that can take a long time to download.
Downloading a map When you start the VIO you have to download a map. Choose a map from the list of maps shown for your current location. You can select All Maps to see a list of all the maps that are available. Select a map, then select Download to download the map. The map is stored on your phone in the internal or the external memory, depending on which place has the most space available. The location that your map is stored cannot be changed. We recommend storing the map on the internal memory.
Be careful where you install your device. The device shouldn't block or interfere with any of the following: Your view of the road. The controls of your scooter. Your view in your scooter's rear-view mirrors. You should be able to reach the device easily without leaning or stretching. Important: Make sure your device is installed correctly before you start riding.
Incoming calls Your VIO device can show you when someone is calling you on your phone. If your contact has an image in your contacts list then you see the image on the device screen too. You can talk to the caller using your Bluetooth headset, if your headset supports hands-free calling. Note: You cannot call a contact from your VIO. You can switch call notification on and off in Phone Calls in the Settings menu.
What's on the screen The VIO app map view Note: Some features may not be available in your VIO app version. In the VIO app, the map shows your current location and many other locations such as your My Places locations and your contacts. Your location and your saved places are also shown on the VIO device. Your contacts are not shown. Your current location is shown as soon as your GPS location is found. You can use the app's map view in the same way as you might look at a traditional paper map.
If you have planned a route, your complete route is shown on the map. You can add stops to your route directly from the map. When you start to drive, guidance is shown on your VIO device. 1. Speed cameras/Danger zones on your route. Select a speed camera or danger zone to display information about that camera. 2. Main Menu button. Select the button to open the Main Menu. 3. The search bar. Tap here to start searching for a destination. 4. Map symbols.
A contact from your contacts app. Select Show contacts on map in Appearance in the Settings Menu to see your contacts on the map. Note: To show a contact on the map, the contact must have a full address. Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions you can take. 5. VIO device button. Tap the button to open the My TomTom VIO screen. 6. Route bar.
Note: You can't plan a route to a new location on your device. Use the VIO app to plan new routes. 1. Map. When in map view, you can tap the map to zoom in and out. The same map symbols are shown on the device as on the app map. 2. Arrival panel. Tap the panel to show the device menu. When you have planned a route your arrival time is shown here. 3. Your route, if you have planned a route. 4. Current location. This symbol shows your current location. 5. Instruction panel.
My Places Recents My Routes Select this button to show your saved places. Select this button to open the list of your recent destinations. Select a recent destination to plan a route to that destination. Your recent destinations are also shown in your VIO device. You can easily plan a route to a recent destination directly from your device - your phone can stay in your pocket. Select this button to show your saved routes. Note: This feature is only available in the VIO app for Android.
Day and night colours This button shows that the app and device are using day colours. Select the button to display the map in darker colours. When driving at night or when driving through a dark tunnel, it is easier to view the screen and less distracting for the driver if the colours are darker. Tip: Your app and device automatically switch between day and night colours depending on the time of day.
Traffic About TomTom Traffic TomTom Traffic is a TomTom service providing real-time traffic information. In combination with historical road usage data, TomTom Traffic helps you plan the optimum route to your destination taking into account the current local traffic conditions and the weather. Your TomTom VIO regularly receives information about the changing traffic conditions.
Tip: Select an incident on the app map to see more detailed information. 1. Traffic incident on your route. The length of the coloured tube shows the length of the incident. 2. Traffic incident symbol showing the delay time in minutes. The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed of the traffic, where appropriate.
Note: You cannot select an incident on the device map. The information shown includes: The type of traffic incident - general, accident, road works, lane closure or weather such as heavy rain or snow. The severity of the incident - slow traffic, queuing traffic or stationary traffic. The delay time. The length of the incident. For a complete list of incident types, see Traffic incidents. Tap the map or the back button to close the information panel.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route. As you approach an exit or junction, the lane you need is shown on the VIO device. Tip: To close the lane image, tap the device screen. Approaching a traffic jam warning A warning is given as you approach a traffic jam. You are warned in several ways: The VIO device screen shows the traffic jam warning symbol. You hear a warning sound.
Using quick search About search You use search to find a wide range of places and then navigate to them. You can search for the following: A specific address, for example, 123 Oxford Street, London. A partial address, for example, Oxford st Lon. A type of place, for example, petrol station or restaurant. A place by name, for example, Starbucks. A postcode, for example, W1D 1LL for Oxford Street, London. A city to navigate to a city centre, for example, London.
Tip: Hide the phone keyboard to show the whole search screen. 1. Back button Select this button to go back to the previous screen. 2. Search input box Enter your search term here. As you type, matching addresses, POIs and contacts are found. 3. Search results list Select Addresses, Points of Interest or Contacts to show the results column, or swipe left or right. 4. Type of search button By default, the whole of the current map is searched.
In town or city Select this option to use a town or city as the centre for your search. You need to enter the town or city name using the keyboard. When you have selected the town or city from the results list, you can search for an address or POI in that city. Along route When a route has been planned, you can select this option to search along your route for a specific type of location, for example, petrol stations.
If you show the result on the map, you can use the pop-up menu to add the location to My Places. Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown. About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in. The following types of postcodes are used: Postcodes that navigate you to a street or part of a street.
About mapcodes QUICK SEARCH ONLY In countries where roads and houses have no names or addresses, you can use a mapcode instead. A mapcode represents a location. Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are precise to a few metres, which is good enough for every-day use. Go to mapcode.com for instructions on how to find the mapcode for a location.
Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash Car dealer Vehicle inspection centre Rental car facility Electrical car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping centre Beauty services Tourist information office Shop Education 29
College or university School Library Convention centre Casino Winery Theatre Tourist attraction Cinema Zoo Concert hall Amusement park Museum Exhibition centre Opera Cultural centre Nightlife Leisure centre Leisure Children's Farm Sport Playing field Swimming pool Mountain peak Water sports Beach Tennis court 30
Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Church Place of worship Railway station Mountain pass Airport Scenic or panoramic view Ferry terminal Postcode Religion Travel Note: Not used in all countries.
Planning a route using quick search Planning a route to an address, a POI or a contact using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1. Tap Search at the top of the VIO app map. 2. Enter the name of the address, Point of Interest or contact you want to plan a route to.
Tip: If you enter a house number that is not found, then the number appears red. The nearest house number that is found is shown in the Ride button. You can enter a new house number, or you can select Ride to ride to the nearest house number. 6. For a POI or a contact, the location is shown on the map. 7. Select Ride. A route is planned and then guidance to your destination begins on your VIO device. Tip: You can add a stop to a route that you have already planned. (Android only.
4. Select the city in the Addresses column. 5. Select the Points of Interest column, then Select the city centre POI. The city centre location is shown on the map. 6. Select Ride. A route is planned and then guidance to your destination begins on your VIO device. Tip: You can add a stop to a route that you have already planned. (Android only.) Tip: You can save a route using My Routes. (Android only.
Tip: You can also select a map symbol to open the pop-up menu, then select the Ride button to plan a route to that location. 2. When you have found your destination on the map, select it by pressing and holding the screen for about one second. A pop-up menu shows the nearest address. 3. Select Ride. A route is planned and then guidance to your destination begins on your VIO device. Tip: Select the pop-up menu to use the location other ways, such as adding it to My Places.
Your chosen Place is shown on the map with a pop-up menu. 4. Select Ride. A route is planned and then guidance to your destination begins on your VIO device. Selecting a saved location on your VIO device You can plan a route to a recent destination or a saved location directly from your device - your phone can stay in your pocket. Your app and device must both be on, and your device must be connected with your phone. You can edit your recent destinations and your saved places in My Places in the VIO app.
A route is planned to your chosen location. The route is shown on the VIO app and device. 4. Just start riding. Guidance to your destination begins on your VIO device or tap Ride. Planning a route to a MyPlaces contact Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. Note: This feature is only available in the VIO app for Android. On both app versions you can search for a contact.
1. Open the contacts app on your phone. 2. Select the contact you want to plan a route to. 3. Select the contact's address. The option screen opens. 4. Select the VIO button. The VIO app opens and the contact's address is shown on the map. 5. Select Ride. A route is planned and then guidance to your destination begins on your VIO device.
A route is planned and then guidance to your destination begins on your VIO device. Tip: You can add a stop to a route that you have already planned. (Android only.) Tip: You can save a route using My Routes. (Android only.) Planning a route using a mapcode Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route using a mapcode, do the following: 1. Tap Search at the top of the VIO app map. 2.
Tip: You can also select Current Route in the Main Menu, followed by Find Alternative. 5. Select your chosen route by tapping on the time balloon or route line. Guidance to your destination begins on your VIO device. Planning a route in advance You can plan a route in advance before you drive it. You can save the route as part of your My Routes list (Android only). To plan a route in advance, do the following: 1. Tap Search at the top of the VIO app map. 2.
1. Tap Search at the top of the VIO app map. 2. Enter "petrol station". 3. Select the type of search button and choose the location you want to search for a petrol station, for example Near me, or Along route if you have a route planned. 4. Select the Points of Interest column, then select a suggestion from the column. Tip: Select the POI Petrol station group to show all petrol stations near your selected location.
A pop-up opens on the map showing the name of the petrol station. 6. Select Ride. A route is planned and then guidance to your destination begins on your VIO device. Tip: If you have a route planned, select the pop-up menu then select Add to Current Route. Your current route is then recalculated to include the petrol station as a stop. (Android only.
Changing your route The Current Route menu When you have planned a route, select Current Route in the VIO app Main Menu to open the Current Route menu. The following buttons are available in the menu: Note: Some of these features are only available in the VIO app for Android. Clear Route Skip Next Stop Find Alternative Select this button to clear the currently planned route. The Current Route Menu closes and you return to the map view. Select this button to skip the next stop on your route.
Exit number. The full addresses of stops on your route. Tip: Select an instruction to see a preview of that section of the route in the map view. Add Stop to Route Select this button to add a stop to your currently planned route. You can also add a stop to your route directly from the map. (Android only.) Add to My Routes If you plan a new route that has not already been saved, you see this button. Select this button to save this route as part of your My Routes list. (Android only.
Types of route Select Change Route Type to change the type of route planned to your current destination. Your route is recalculated using the new route type. You can select the following types of route: Fastest route - the fastest route to your destination. Your route is constantly checked taking into account the traffic conditions. Shortest route - the shortest route to your destination. This may not be the fastest route, especially if the route is through a town or city.
Adding a stop to your route using the map Note: This feature is only available in the VIO app for Android. 1. On the VIO app map, move the map and zoom in until you can see the stop that you want to add. 2. Select the location by pressing and holding the screen for about one second. A pop-up menu shows the nearest address. 3. Select the pop-up menu button. 4. Select Add to Current Route. Your route is recalculated to include your stop.
My Routes About My Routes Note: This feature is only available in the VIO app for Android. My Routes provides an easy way to save and retrieve routes. You may want to use My Routes in one or more of the following situations: While working - Your job involves driving several routes with multiple stops on a daily basis. Your routes can change and you need to be flexible and be able to change the order of your stops or change the planned route.
Tip: You can also save a route using the Add to My Routes button in the Current Route menu. Navigating using a saved route To navigate using a previously saved route, do the following: 1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. To navigate to the start of the saved route, tap the route then tap Ride. The starting point of the saved route is converted to your first stop and then the route is planned.
Adding a stop to a saved route using the map Tip: You can also press and hold a location on the map and select Add to Current Route from the pop-up menu. 1. On the VIO app map, select the route. 2. Select the pop-menu button to open the menu. 3. Select Manage Stops then select Add Stop to Route. 4. Select your new stop on the map. Tip: If you know the name of your new stop, you can use Search to select your stop instead of using the map. 5. Select the Add Stop button to add this location as a stop.
My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful addresses. Your saved places and recent destinations are also shown in your VIO device. You can easily plan a route to a saved location directly from your device - your phone can stay in your pocket.
3. To select a location for home or work, do one of the following: Zoom in on the map at the location you want to select. Press and hold to select the location, then select Set. Select the Search button and search for a location. Select a location to set as home or work, then select Set. Setting your home or work location using the map 1. In the Map View, move the map and zoom in until you can see your home or work location. 2. Press and hold to select the location.
Note: You can only plan a route to a contact that has a full address which can be found on the current map. The address must have a house number, a street, and a city. Adding a location from My Places 1. In the Main Menu, select My Places. 2. Select Add or Add a New Place. 3. To select a location, do one of the following: Zoom in on the map at the location you want to select. Press and hold to select the location, then select Set. Select the Search button and search for a location.
Your location is shown on the map. 3. Select Add to My Places from the pop-up menu. The name of the location appears in the edit screen. 4. Edit the name of the location so you can easily recognise it. 5. Save the location. Deleting a recent destination from My Places 1. 2. 3. 4. 5. In the Main Menu, select My Places. Select Recent Destinations. Select Edit List. Select the destinations you want to delete. Select Delete. Deleting a location from My Places 1. 2. 3. 4. In the Main Menu, select My Places.
Speed Cameras About speed cameras The Speed Cameras service warns you about the following camera locations: Fixed speed camera locations. Mobile speed camera locations. Mobile speed camera hotspots. Average speed camera locations. Speed enforcement zones. Red light camera locations. Traffic restriction cameras. The Speed Cameras service also warns you about accident blackspot locations and when you are speeding. (iPhone only.
Tip: In the VIO app map, you can select a speed camera symbol on the map bar to see the type of camera, the maximum speed and also the length of an average speed check area. When you are driving in an average speed check area or a speed enforcement zone, the speed camera warning screen is minimised to the right side of the screen 5 seconds after the warning is shown. To show the warning again in the full screen, tap the minimised warning area. (Only available in the VIO app for Android).
Symbol shown on map Symbol shown on the Description device screen Average speed cameras - these types of cameras measure your average speed between two points. You are warned at the start of the average speed check area. (All VIO app versions.) While you are driving in an average speed check area, your average speed and the distance to the end of the area is shown. (Only available in the VIO app for Android). Speed enforcement zones - these zones can contain multiple speed cameras.
Only when speeding. Never. 5. Select the back button. Tip: To turn off all audible warnings, select Settings, followed by Sounds & Warnings and then set Warning type to None. Updating locations for cameras and hazards The locations of speed cameras can change frequently. New cameras can also appear without warning and the locations for other hazards, such as accident blackspots, may also change.
Danger Zones About danger zones and risk zones The Danger Zones service warns you about danger zones and risk zones on your route when you are in France. Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile speed cameras when you are driving in France. To be compliant with this change in French law, speed camera locations are no longer reported but instead areas of danger are indicated as danger zones and risk zones.
Tip: In the VIO app map, you can select a danger zone symbol on the map bar to see the zone information. When you are driving in a zone, the speed camera warning screen is minimised to the right side of the screen 5 seconds after the warning is shown. To show the warning again in the full screen, tap the minimised warning area. (Only available in the VIO app for Android).
You can change settings for whether you want to be warned or not. For example, to change how you are warned when you approach a danger zone, do the following: 1. 2. 3. 4. Select Sounds & Warnings in the Settings Menu. Select Safety warnings. Select Danger zones. Select one of the following warning options: Always. Only when speeding. Never. 5. Select the back button. Tip: To turn off all audible warnings, select Settings, followed by Sounds and Warnings and then set Warning type to None.
Settings Appearance Select Settings in the Main Menu, then select Appearance. Select Display to change the colours of the VIO app and device map and route. You can also select Switch to night colours when dark to automatically switch to night colours when it gets dark. Select Route bar then Arrival information to change the following settings: Show remaining distance Select this setting to show the remaining distance left to travel in the VIO app arrival information panel during navigation.
Note: Computer voices are not available in all languages. If you need a computer voice and your language is unavailable, then you are asked to choose from a list of installed computer voices available for the country you are in. Instruction settings Read aloud arrival time Use this setting to control whether your arrival time is read aloud.
Important: A map is a large file that can take a long time to download. To prevent high data charges we advise you to download a map using a Wi-Fi connection. Once downloading has started, you must download the complete map before you can use the VIO. You can pause a map download at any time. If Wi-Fi connection is lost, the download automatically pauses to prevent high data charges. You must keep the VIO open while paused or you will lose the part of the map you have already downloaded.
Carpool lanes. Unpaved roads. Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in every country. To travel on these lanes, you may need to have more than one person in the vehicle, for example, or the vehicle may need to use environmentally-friendly fuel. Sounds and Warnings Select Settings in the Main Menu, then select Sounds & Warnings. On this screen, you can change sound and warning settings.
Select See who is calling on your TomTom VIO to receive a notification on your VIO device when someone calls you on your phone. Units Select Settings in the Main Menu, then select Units. On this screen, you can change the following settings: Distance Select this setting to choose the units used on your device for features such as route planning. If you want the units to be set to those used in your current location, select Automatic.
Getting Help Support Select Support in the Main Menu. On this screen, you can see the following information to get help for your VIO: Reference Guide This option opens an Internet link to a webpage where you can find the User Manual for your app. Browse FAQ This option opens an Internet link to a webpage where you can find Frequently Asked Questions about your app and other TomTom products and services.
Addendum Important Safety Notices and Warnings Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are satellite-based systems that provide location and timing information around the globe. GPS is operated and controlled by the Government of the United States of America, which is solely responsible for its availability and accuracy.
Pacemakers Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with independent research and recommendations by Wireless Technology Research. Guidelines for people with pacemakers: You should ALWAYS keep the device more than 15cm / 6 inches from your pacemaker. You should not carry the device in a breast pocket.
Operating temperature This device will remain fully operational within the temperature range 14°F / -10°C to 131°F / 55°C. Prolonged exposure to higher or lower temperatures can cause damage to your device and is therefore advised against. Long period storage: -4°F / -20°C to 95°F / 35°C. Important: Before you switch on the device, let the device acclimatise to the standard operation temperature range for at least 1 hour. Do not use the device outside of this temperature range.
WEEE – e-waste disposal (EU) As required by Directive 2012/19/EU (WEEE) this product is marked with the wheelie bin symbol on its body and/or packaging. This product shall not be treated as household waste or be disposed of as unsorted municipal waste.
Terms and Conditions: Warranty and EULA Our terms and conditions, including our limited warranty and end user licence terms apply to this product. Visit tomtom.com/legal. This document Great care was taken in preparing this document. Constant product development may mean that some information is not entirely up to date. The information is subject to change without notice.
Copyright notices © 1992 - 2017 TomTom. All rights reserved. TomTom and the "two hands" logo are registered trademarks of TomTom N.V. or one of its subsidiaries. The software included in this product contains copyrighted software that is licensed under the GPL. A copy of that licence can be viewed in the Licence section. You can obtain the complete corresponding source code from us for a period of three years after our last shipment of this product. For more information, visit tomtom.
