TomTom Application Update for Sony XNV-660BT/Sony XNV-770BT TomTom Customer Support December 2012
Important Application Update to Your Sony XNV Navigation Module • Some consumers have experienced GPS reception problems using the SONY XNV navigation module. • TomTom has just released an important application update to correct problems related to GPS reception. • This application update is free of charge. All you need to do is install myTomTom to your computer; create an account; connect your navigation module with your computer; and install this update.
Install myTomTom on Your Home Computer Go to www.tomtom.
Step 1: Connect Navigation Module to Your Computer • Connect your Sony navigation module to a PC. • IMPORTANT: Make sure to use the original TomTom cable. If not available, make sure you use a cable shorter than 1 meter! • After the device driver is found, your default browser should open with information regarding available updates for your Sony product. • Click on “Get items”.
Step 2: Login to Your myTomTom Account – or, Create an Account • Either select “Login” or “Create account” “Login” to an existing myTomTom account “Create account” if you do not yet have a myTomTom account 5 14 December 2011
Step 3: Select Updates to be Installed • Files to be offered for installation will depend on your navigation module. • The next screen allows you to select the files wanted and their size. • IMPORTANT: Make sure that “Navigator for Sony XNV Navigation Module” is selected since this file will improve the GPS reception of your product. • Once you have selected the files wanted, click on “Start downloading”. The “Navigator” is the file needed to improve your GPS reception.
Step 4: Download Files Selected • myTomTom will show the progress of your download.
Step 5: Transfer Files to Your Navigation Module • After the download is complete, myTomTom will automatically transfer the downloaded files to your navigation module (no additional action is needed). • Important: Do not disconnect your navigation module while the transfer is still in progress.
Step 6: Disconnect Your Navigation Module after the Transfer is Completed • Important: Only disconnect your navigation module after the reminder “Keep your device connected” disappears and myTomTom reports “Connected”. You can safely disconnect your navigation module if you see the green checkmark and the text “Connected” Depending on your selection of files to be installed in Step 3, myTomTom: 1. Reports “There are no updates waiting for installation” 2.
Step 7: Confirmation that the Application was Correctly Installed • Connect your navigation module with the Sony in-car unit. • In navigation mode: 1) Touch the screen to select the main menu 2) Select “Settings” 3) Select “Version information” • 10 Confirm that “App” shows the following application version (or higher): 10.873.783778.514 (3010, 26/10/2011).
Questions ? Web Support: http://us.support.tomtom.com/app/home/?Lid=4&locale=en_US Call us: 866 486 6866 Monday - Friday: 7:00 a.m. to 11:00 p.m. EST Saturday: 9:00 a.m. to 8:00 p.m.
