User's Manual

Tone Commander 6210/6220 User Manual 67
Layer 3 does not initialize:
• Verify that the correct SPID number is programmed.
• Verify with the serving telco that they have not changed from a
customized to a universal SPID format.
• Verify with the serving telco that they have not changed their
office to a new area code (some SPID formats include the area
code).
• Enter the correct SPID or SPID format.
With full initialization, proceed to the following steps.
Verify operation of the telephone by accomplishing the following:
1. Access an idle line.
• Does the line LED indicate active status?
• Is dial tone heard?
2. Dial any directory number for a test call.
• Did the call go through?