User's Manual
Table Of Contents
- GMS-2 Operator’s Manual
- Table of Contents
- Preface
- Ch1: Introduction
- Ch2: Preparing the GMS-2 for Use
- Ch3: Using the GMS-2
- Ch4: Troubleshooting
- ApA: GMS-2 Software Reference
- ApB: Specifications
- ApC: Safety Warnings
- ApD: Regulatory Information
- APE: Warranty Terms
- Index
Obtaining Technical Support
P/N 7010-0752
4-9
Obtaining Technical Support
If the troubleshooting hints and tips in this Operator’s Manual fail to
remedy the problem, contact TPS Customer Support.
Before contacting TPS Customer support about any problems with
the unit, see “Check This First!” on page 4-1 for some solutions that
may fix the issue.
Phone
To contact TPS Customer Support by phone, call:
1-866-4TOPCON (1-866-486-7266)
Monday through Friday
7:00am to 5:00pm, Pacific time
E-mail
To contact TPS Customer Support via e-mail, use one of the
following electronic mail addresses (Table 4-1).
Table 4-1. Technical Support E-mail
For Questions Related To... Use...
Hardware (receivers, antennas, firmware) hardware@topcon.com
GPS+ and 3DMC psg@topcon.com
OAF options@topcon.com
RTK rtk@topcon.com
PC-CDU pccdu@topcon.com
If in doubt... support@topcon.com
TIP
For quick and effective support, provide a detailed
description of the problem as described below.