User's Manual

Check This First!
P/N 7010-0816
6-1
Troubleshooting
This chapter helps you diagnose and solve some common problems
you may encounter with your receiver.
Check This First!
Before contacting Topcon support, check the following:
• Check all external receiver connections carefully to ensure
correct and secure connections. Double check for worn or
defective cables.
• Check all power sources for drained batteries or incorrectly
connected batteries/cables.
• Check that the most current software is downloaded onto the
computer and that the most current firmware is loaded into the
receiver. Check the TPS website at www.topconpositioning.com
for the latest updates.
• If connecting via Bluetooth, check that the port used for
connection is in Command mode. See page 6-10 for details.
Then, try the following:
• Reset the receiver using PC-CDU (Tools Reset receiver).
• Restore default settings using PC-CDU (Configuration
Receiver, then click Set all parameters to defaults).
• Clear the NVRAM (see “Clearing the NVRAM,” on page 5-13).
• Initialize the file system (click ToolsInitialize file system).
This erases all files inside the receiver.
If the problem persists, see the following sections for other solutions.
WARNING
Do not attempt to repair equipment yourself. Doing
so will void your warranty and may damage the
hardware.