User's Manual

Troubleshooting
HiPer Ga/Gb Operator’s Manual
6-2
Troubleshooting Quick List
For receiver power issues:
If “The receiver does not power up,” see page 6-3.
For receiver issues:
If “The RX/TX LED is flashing green on my base receiver,” see
page 6-4.
If “There is no radio link between Base and Rover and the RX/
TX LED is flashing green on the rover,” see page 6-4.
If “There is no radio link between Base and Rover and the Rover
RX/TX LED is solid green,” see page 6-4.
If “The RX/TX LED is flashing red on my receiver,” see page 6-
4.
If “The receiver cannot obtain code differential and/or RTK
solutions,” see page 6-5.
If “The receiver cannot establish a connection to a computer or
external controller,” see page 6-5.
If “The receiver does not lock on to satellites for a long period of
time,” see page 6-6.
If “The receiver tracks too few satellites,” see page 6-6.
If “The receiver cannot obtain Code Differential and/or RTK
solutions,” see page 6-7.
If “The receiver does not log data,” see page 6-9.
For Bluetooth connection issues:
If “BTCONF error message: Can’t find receiver,” see page 6-10.
If “BTCONF error message: Can’t find Bluetooth,” see page 6-
11. see page 6-11.
If “BTCONF error message: Open COM# port failed: Access is
denied,” see page 6-12.
If “After searching for available devices, none are discovered,”
see page 6-12.
If “Can see the icon for the receiver’s Bluetooth module on the
computer screen, but cannot connect to it,” see page 6-12.