User's Manual

Receiver Problems
P/N 7010-0816
6-5
The receiver cannot obtain code differential and/or RTK
solutions
 The Base modem output power is disabled.
• Make sure that RF transmit power is enabled using
Modem-TPS or field software (such as TopSURV).
• Using Modem-TPS, check the Radio Link tab to ensure the
radio is configured as a Base radio and the correct Output
Power setting is selected. See “Configuring the Radio
Modem,” on page 3-3 for more details.
 The Base and Rover modems use different radio link
parameters.
• Configure the Base and Rover radio modems according to
the procedures listed in the applicable section.
• For details on a Satel radio modem, see “Configuring the
Radio Modem,” on page 3-3.
The receiver cannot establish a connection to a computer or
external controller
Cable specific problems:
 The serial/USB cable is not properly plugged in.
• Check that the cable connector is attached to the correct
receiver port on the computer.
• Unplug the cable, then securely and properly reconnect it to
the receiver.
• See “Getting Acquainted,” on page 1-7 and “Connector
Specifications,” on page A-12 for information on the
receiver’s connectors.
 The serial/USB cable is damaged.
Use an undamaged cable. Contact your Dealer to replace the
cable.
Generic problems:
 The receiver port used for connection is not in Command mode.