User's Manual

Troubleshooting
HiPer Ga/Gb Operator’s Manual
6-10
Bluetooth Problems
The following are some of the most commonly encountered error
messages and other problems.
BTCONF error message: Can’t find receiver
 The receiver is turned off.
Ensure the receiver has power and is turned on.
 If using a cable, the cable’s connectors are improperly attached.
• Check that the cable connector is attached to the correct
serial/USB port.
• Unplug the cable, then securely and properly reconnect it to
the receiver.
 If using a cable, the cable is damaged.
• Use an undamaged cable.
• Contact your TPS dealer to purchase a new cable.
 The COM port the receiver is attached to differs from the one
selected in BTCONF.
• Ensure that the RS232 cable is attached to the COM port
specified in the BTCONF communication port list.
• See “Bluetooth Module Configuration,” on page 2-17 for
details.
 The receiver port used for connection is not in Command mode.
1. Connect your receiver and a computer using a free port
(see “Connecting the Receiver and a Computer,” on
page 2-14) and start PC-CDU.
2. Click ConfigurationReceiverPorts.
3. Change the Input for the serial port used for connection
to “Command.”
TIP
This is the most common cause for this error
message. Use PC-CDU to double check the settings
for the connection port.