User's Manual

Troubleshooting
ReceiverProblems
70
P/N:7010Ͳ1004
Receiver Problems
Thefollowingaresomeofthe mostcommonlyencounteredreceiverproblems.
Thereceivercannotestablishaconnectiontoacomputerorexternalcontroller
Cablespecificproblems:
• Thecableisnot properly pluggedin.
–Unplugthecable,thensecurelyandproperlyreconnectittothereceiver.
• Thecableisdamaged.
–Useanundamagedcable.Contactadealertoreplacethecable.
• TheUSBdriverisnotinstalled.
–Ifyouareusing aUSBcableconnection,makesuretheUSBdriver,includedontheGPS+SoftwareCD,is
installedonthecomputer.YoucanalsodownloadthedriverfromtheTopconsupportWebsiteat
www.topcontotalcare.com.
Genericproblems:
• ThereceiverportusedforconnectionisnotinCom m and mode.
a. ConnectthereceivertoacomputerandopenTRU(see“Connection”intheTopconReceiverUtility(TRU)
ReferenceManual).
b. ClickReceiverSettings

Ports.
c. ChangetheInputModefortheportusedforconnectiontocmd.