User's Manual

Troubleshooting
BluetoothProblems
75
P/N:7010Ͳ1004
c. ChangetheInputModefortheBluetoothserialportusedforconnectiontocmd.
TRUerrormessage:OpenCOM#portfailed:Accessisdenied
• Anotherapplicationusesthecomputerportdedicatedforconnection.
–Closetheapplication,andthenreͲconnect.
–Connectthereceiverviaanother,unusedcomputerport.
Aftersearchingforavailabledevices,nonearediscovered
• Thereceiverisnotreceivingpower.
–Checkthatthereceiverisgettingpowerandisturnedon.
–Checkthatthepowercableiscorrectlyattachedtotheportifoneisbeingused.
–Unplugthecable,thensecurelyandproperlyreconnectittothereceiver.
–Ifthepowercableisdamaged,contactaDealer
topu
rchaseanewcable.
Canseetheiconforthereceiver’sBluetoothmoduleonthecomputerscreen,butcannotconnecttoit
• Devicesecuritysettingsprobablydiffer.
–MakesuretheBluetoothenableddevicesusethesamesecuritysettings.
• Bluetoothmodulesettingsmayhavechanged.
Thisisthemostcommoncauseforthiserrormessage.UseTRUtodoublecheckthesettingsforthe
connectionport.