User's Manual

12
Troubleshooting
Problem Potential Reasons What to do
The receiver cannot
be operated with
the remote control
The batteries are empty / incorrectly
inserted.
The receiver is unplugged or turned off.
Replace the batteries / check that the poles
are installed correctly.
Connect the receiver to the mains / switch it
on.
The remote control is not pointed correctly.
The infrared sensor is shielded.
Point the remote at the front panel receiver.
Check for obstacles or other possible
impacts.
The infrared sensor is covered by an object
(an obstacle between the remote control
and the receiver).
Remove any obstacles between the remote
control and the receiver.
The receiver is turned off. Turn on the receiver.
Forgot your
password
Contact your service provider / customer
service.
The receiver turns
off automatically.
The auto power off function is on. Turn off / adjust the auto power off function.
The USB device
is not working
properly
Improperly formatted USB device.
An oversized USB device is connected.
Format the USB device in the receiver menu.
Detection of higher capacity USB devices,
with multiple partitions, it can take longer.
Recor ding i s not
possible
Some programs have protected content or
other restrictions, so there is a restriction on
recording content.
Legal restrictions for audio and video content
are set by law.