Service Bulletin

Customer Service Bulletin

Commercial Business Group

Reelmaster

5200-D and 5400-D Date: March 31, 2005

Model/Serial Range: Model Numbers: Serial Numbers:

03540, 03541 200000101-240009999

03543, 03544 200000101-240009999

Subject: Reels may continue to rotate in the ‘Off” or “Disabled” position

The reels may rotate after being turned “Off” or “Disabled” due to natural inefficiencies

in hydraulic circuitry. This rotation normally does not occur when proper maintenance is

followed (refer to service list in Correction below), and the unit is not operated so that

the hydraulics are overheated. The rotation is usually prevented by the resistance

created by light bedknife contact, reel bearing load and tight tolerances in drive

components. This situation may be more noticeable if the recommended maintenance

and Bedknife contact is not maintained.

Warning: As with any cutting unit, NEVER use your hands or attempt to

manually stop a reel that is turning, no matter what speed or conditions are in

effect.

Should you discover that the reels rotate after being turned off or while in the “Disabled”

position, check and correct the following areas:

• Reel bearing preload is adjusted properly

• Light Reel-to-Bedknife contact

• All bearings and pivots are greased properly

• Reel motor efficiency is within specifications

Refer to the Operator’s Manual or Service Manual for proper service and repair

information. Should the reels continue to rotate after verification that the items

mentioned are working and adjusted properly, Valve Kit (110-0000) is available for

installation as described in the attached instructions. This kit contains two new

Cartridge Valves and their Coils which work to reduce the pressure differential across

the valve while in the “Off” or “Disabled” position.

Contact your local Toro Distributor for assistance with kit installation or for any

questions you may have.