Service Bulletin

Customer Bulletin
Commercial Products
Large Reels
#10-04
Loose Steering Valve Retaining Bolts
Product: Reelmaster
®
5010 Products
August 7, 2014
Affected Units:
Reelmaster 5410-D T4i/ROW & CANADA
Reelmaster 5410-D T4
Reelmaster 5410-D T4i/ROW & CANADA
Reelmaster 5510-D T4i/ROW & CANADA
Reelmaster 5610-D T4i/ROW & CANADA
Reelmaster 5610-D T4
Reelmaster 5510-G
Reelmaster 5610-D T4i/ROW 2WD & CAN
Reelmaster 5610-D JAPAN/ROW 4WD
Reelmaster 5410-D USA
Reelmaster 5410-D T4 USA
Reelmaster 5410-D USA
Reelmaster 5510-D T4i/ROW & CANADA
Reelmaster 5510-D 2WD USA
Reelmaster 5610-D USA
Reelmaster 5610-D T4
Reelmaster 5610-D USA
Serial Numbers:
314000103 314000193
314000147 314000162
315000101 - 315000161
315000101 - 315000127
314000144 - 314000247
314000137 - 314000146
314000101 - 314000113
314000110 - 314000135
314000123 - 314000208
314000101 - 314000229
314000101 - 314000129
315000105 - 315000146
315000102 - 315000143
315000101 - 315000120
314000101 - 314000347
314000101 - 314000118
314000101 - 314000154
On Reelmaster 5010’s built between Jan 1, 2014 and July 30, 2014. The four hex-socket-
head cap screws fastening the steering valve to the steering column may not have been tightened
to the proper torque specification. The bolts could back out causing the steering valve to separate
from the steering column, which could result in a loss of steering. To address this issue, a
mandatory product rework has been issued.
The rework will be conducted free of charge by your local Toro Commercial Products
Distributor or Dealer. The rework consists of verifying the bolts are torqued to the proper
specification.
The affected unit(s) should not be operated until the steering valve bolt torque has been
verified. If you chose to continue to operate an affected unit you MUST check that the bolts are
torqued to 7lb*ft (9N*m) following the attached instructions and then have the bolt torque validated
by the Toro Distributor once an appointment has been scheduled.
Contact your local Toro Commercial Products Distributor for more details about this rework
program and to schedule an appointment to have your machine(s) inspected. Please reference
Commercial Service Bulletin Rotaries #10-02 when making your inquiry or scheduling your
appointment.

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