Service Bulletin

Ref: 10-02.doc Copyright, 2005. The Toro Company

Customer Service Bulletin

Commercial Business Group

Date: August 31, 2006

Toro

Commercial Grounds Maintenance Products with Steering Wheels

Model/Serial Range: Model Number: Serial Numbers:

See attached Model/

Serial No. List 250000101-260000999

Subject: Check Steering Wheel for Loose Condition

The Steering Wheel (98-1471) may be loose due to an incorrectly machined hub.

Steering wheels with incorrect hubs may allow the splined steering column shaft to

protrude too far through the wheel and prevent the steering wheel from being properly

retained to the column shaft. Only a few of steering wheels within the listed Model /

Serial number range have incorrect hubs.

Process to check the steering wheel for a loose condition:

1. Remove the Center Cover; using a flat blade screwdriver from underneath the

steering wheel, on each spoke of the steering wheel push the retaining tabs to

the side releasing the cover.

2. Lift up and push down on the Steering Wheel. Look for movement of the steering

wheel independent of the steering wheel retaining nut. Turn the Steering Wheel

abruptly in both directions. Again, look for movement of the steering wheel

independent of the retaining nut.

Note: a slight knocking or clicking sound will be heard during this evaluation; it is caused by the play

normally found in the steering shaft bearings and the splines where they engage with the steering

valve. This sound does not indicate any problem with retention of the steering wheel.

3. If looseness or independent movement of the steering wheel relative to the

retaining nut assembly is observed during either test, immediately contact your

local distributor for further assistance.

Assistance with locating your nearest Toro Commercial Products Distributor is available

by using the dealer locator found at http://www.toro.com/.

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Customer Service Bulletin Commercial Business Group Date: August 31, 2006 Toro® Commercial Grounds Maintenance Products with Steering Wheels Model/Serial Range: Model Number: See attached Model/ Serial No. List Subject: Serial Numbers: 250000101-260000999 Check Steering Wheel for Loose Condition The Steering Wheel (98-1471) may be loose due to an incorrectly machined hub.
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Model/Serial Number List For Service Bulletin General Info/Admin 10-02 Hardware Reference A A E E E E E E E C C C B B B B B B B B B B B B D D E E E E E B B B B B B Model 03428 03431 03550 03551 03706 03707 03806 03807 03808 07264 07277 07280 07360 07361 07362 07363 07364 07365 30307 30308 30309 30343 30344 30345 30410 30411 30582 30583 30856 30868 41177 07264TC 07277TC 07280TC 07361TC 07362TC 07364TC Serial Number Range 250000246 - 250000370 260000101 - 260000531 250000360 - 260000324 250000501 - 26000028
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August 31, 2006 This is a copy of the letter we are mailing to all registered owners of the affected products for service bulletin General Info/Admin 10-02. Please provide a copy of this letter to any customer in your area that is not included on the registration list sent to service managers (under separate email.) INTERNATIONAL DISTRIBUTORS: Product registration records are not available at the Toro Company for your market.