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Toro Customer Bulletin GR #17-02 Page 1 of 7

Universal Groomer Updates Greens Mowers June 15, 2018

Customer Bulletin

Commercial Products

Greens Reels

#17-02

2018 Universal Groomer Maintenance and Service Updates

Product: Universal Groomer

June 15, 2018

Affected Units:

Universal Groomer 5ʺ Greens Mower

Greensmaster

Models:

04648

04040,04041,

04042,04043,

04044,04045,

04355,04358,

04384,04510,

04520,04530,

04543

Serial Numbers:

318000001-999999999

ALL

Subject:

2018 Universal Groomer Maintenance and Service Updates

Bulletin Type &

Status

Information Only: Final Release

Situation:

Important Information

There are several updates to the universal groomer for model year 2018.

This bulletin outlines the maintenance requirements, proper installation

torques, serial plates, updated parts, and new tools available to service the

universal groomer.

Universal groomer model year 2018 operator manuals reflect the updates

described in this service bulletin.

Action

Required:

Become familiar with the new tools, parts, and maintenance requirements

for the universal groomer by reading the attached documents. This bulletin

provides guidance regarding how the tools can be used in removing and

assembling the universal groomer, new parts to address universal groomer

field concerns, and update maintenance requirements.

Safety

Awareness:

Warning: Failure to comply may result in injury.

Caution: Never work on the groomer with the engine running. Always

stop the engine, remove the key from the ignition switch and wait for

all machine movement to stop before working on the groomer.

Summary of content (7 pages)

PAGE 1
Customer Bulletin Greens Reels #17-02 Commercial Products 2018 Universal Groomer Maintenance and Service Updates June 15, 2018 Product: Universal Groomer Affected Units: Universal Groomer 5ʺ Greens Mower Greensmaster® Models: 04648 04040,04041, 04042,04043, 04044,04045, 04355,04358, 04384,04510, 04520,04530, 04543 Serial Numbers: 318000001-999999999 ALL ALL ALL ALL ALL ALL ALL Subject: 2018 Universal Groomer Maintenance and Service Updates Bulletin Type & Status Information Only: Final Release Si
PAGE 2
Attachments: Updated Maintenance Instructions • • • • Parts: Changing the Gearbox Lubricant Installing the Groomer Drive Cap Removing the Groomer Drive Box From Cutting Unit Hex Head Shears on Groomer Drive-Box Shaft During Gear Box Removal Currently available. Part Number Tool Description 137-0920 Tool-Drive, Shaft Removal (removing drive shaft from reel). (Figure 8) 137-0921 Tool-Adapter, Wrench (installing adapters into drive shaft assy).
PAGE 3
Updated Maintenance Instructions Greens Reels #17-02 Changing the Gearbox Lubricant Service Interval • After the first 100 hours • Every 500 hours/yearly (whichever comes first) 1. Clean the external surfaces of the groomer housing. Important: Ensure that there is no dirt or clippings on the outside of the groomer housing. If debris gets inside of the groomer, it can damage the gearbox. 2. Remove the drain plug on the bottom of the housing. (Figure 3) 3.
PAGE 4
9. Gently rock the cutting unit back and forth to ensure complete drainage. When the oil is completely drained, place the cutting unit on a level surface. 10. Install the drain plug. 11. Use a syringe (Part No. 137-0872) to fill the drive box with 50cc of 80–90W oil. (Figure 2) Figure 2 1. Syringe with 50cc of 80–90W gear oil 2. Fill port 12. Install the fill plug and tighten the air-vent plug. (Figure 3) 13. Torque all plugs to 3.62 to 4.75 N-m (32 to 42 in-lb). Figure 3 1. Air-vent 3. Drain plug 2.
PAGE 5
Figure 4 1. Cap 2. Apply Green Loctite 609® Removing the Groomer Drive Box From Cutting Unit. 1. Remove cap, seal shield, or rear roller brush drive housing. 2. Before applying torque to the hex head (Figure 5, Item 2) to remove groomer drive assembly, install screw, 5/16-18 X 5/8 SQ HD to internal threads of the hex head and torque to 13.5 Nm (120 lbs.-in). Installing screw increases the strength and lessen the possibility of shearing (breaking off) the hex head. (Figure 5) 3.
PAGE 6
Hex Head Shears (breaks off) on Groomer Drive-Box Shaft During Gear Box Removal If the hex head shears on the groomer drive-box shaft, the following steps will assist you in removing the shaft from the cutting unit. 1. Unbolt the groomer reel from the drive shaft. 2. Remove the drain/fill plug and drain the oil from the gear box. (Figure 1) 3. Remove the 4 socket-head screws and separate the gear box cover and housing. Remove and discard the cover gasket. (Figure 6) Figure 6 1.
PAGE 7
6. For proper safety, prevent the reel from rotating by blocking the cutting reel with a piece of wood near one of the reel spiders. Slide shaft drive removal tool (137-0920) (Figure 8) over the shaft so the flats on the input shaft and the flats on the socket align. Using 1½ inch box end wrench, remove the groomer drive shaft from the cutting unit. Important: With gear box installed on right-hand side of cutting unit, turn groomer drive counter-clockwise to remove drive-box shaft from cutting unit.