Product Warranty

TheToroWarranty
20in,21in,and22inRecycler
®
A2-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)20inMulcher/Bagger
TheToroGTSStartingGuarantee
WalkPowerMowers
A3-YearFullWarranty(NotApplicableforCommercialUse)
SteelDecks
TheToroExtendedWarranty
1
TheToro-enginewarrantyisextended1year,to4years,whentheT oroMaintenance
Kitispurchasedatthesametimeofthemachinepurchase.
SummaryDescription
TheT oroCompanyanditsafliate,ToroWarrantyCompany,promisetorepairtheT oro
Productbelowifitisdefectiveinmaterialsorworkmanshiporiftheenginedoesnot
startontherstorsecondpull(GTSStartingGuarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisusedcommercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermayprovide
itsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,the
documentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
20in,21in,and22inRecyclerand20inMulcher/Bagger
•Unit2years45days
•Attachments2years45days
•GTS
3yearsNone
•Engine
—T oro3years
1
45days
—AllOthers
3years90days
•Battery1year45days
*Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,or
ifanable-bodiedadultcannolongerstartyourproductin1or2pulls,followthis
procedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceoftheproduct.
Visithttp://www.toro.comandselectWHERETOBUYtolocateaToroservice
centerinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactT oroat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oilchanges,
cable/linkageadjustments,lters,sparkplugs,airlters,bladesharpeningor
wornblades,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedLawn-Boy
ServiceCenter
•Failuretofollowthefuelinginstructionsandrequirements(consulttheOperator's
Manualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useover1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Rotarymowerbladestrikinganobject
–Improperstartingprocedures
•Specialoperationalconditionswherestartingmayrequiremorethan2pulls:
–First-timestartsafterextendedperiodofnon-useover3monthsor
seasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringorlateautumn
•Productfailuresresultingfromtheuseofmodiedorunapprovedaccessoriesor
non-LawnBoyparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,weather;
storagepractices;contamination;ortheuseofunapprovedcoolants,lubricants,
additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedToro
ServiceDealerusingT oroapprovedreplacementparts.RepairbyanAuthorizedToro
ServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliableforindirect,
incidental,orconsequentialdamagesinconnectionwiththeuseofthe
ToroProductscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonableperiodsof
malfunctionornon-usependingcompletionofrepairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheaboveexclusionsmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroAuthorizedServiceCentertoobtainwarrantypoliciesforyour
country,province,orstate.Foradditionalquestionsregardingwarrantytermsandconditions,youmaycontactT oroWarrantyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityand
thefailuredoesnotamounttoamajorfailure.
3430-823RevB