Product Warranty

TheToroWarranty
TimeMaster
A3-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)
WalkPowerMowers
TheToroGTSStartingGuarantee
A3-YearFullWarranty(NotApplicableforCommercialUse)
SummaryDescription
TheT oroCompanyanditsafliate,T oroWarrantyCompany,promiseto
repairtheT oroProductbelowifitisdefectiveinmaterialsorworkmanship
oriftheenginedoesnotstartontherstorsecondpull(GTSStarting
Guarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisused
commercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
TimeMasterandAttachments3years45days
•GTS
3yearsNone
•Engine3years90days
•Battery1year45days
*Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,orifanable-bodiedadultcannolongerstartyourproductin
1or2pulls,followthisprocedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWHERETOBUYtolocate
aT oroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactToroat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiod
aredefectsinmaterialsorworkmanship.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oil
changes,cable/linkageadjustments,lters,sparkplugs,airlters,
bladesharpeningorwornblades,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedToro
ServiceCenter
•Failuretofollowthefuelinginstructionsandrequirements(consultthe
Operator'sManualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
over1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Rotarymowerbladestrikinganobject
–Improperstartingprocedures
•Specialoperationalconditionswherestartingmayrequiremorethan
2pulls:
–First-timestartsafterextendedperiodofnon-useover3months
orseasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringor
lateautumn
•Productfailuresresultingfromtheuseofmodiedorunapproved
accessoriesornon-Toroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,
weather;storagepractices;contamination;ortheuseofunapproved
coolants,lubricants,additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingToroapprovedreplacementparts.Repairbyan
AuthorizedToroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirToroAuthorizedServiceCentertoobtainwarranty
policiesforyourcountry,province,orstate.Foradditionalquestionsregardingwarrantytermsandconditions,youmaycontactToroWarrantyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Y ouareentitledtoareplacementorrefundforamajor
failureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoods
failtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
3430-815RevA