Warranty

TheToroWarranty
TimeMaster
A3-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)
WalkPowerMowers
TheToroGTSStartingGuarantee
A3-YearFullWarranty(NotApplicableforCommercialUse)
Conditions
TheToroCompanyanditsafliate,T oroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetorepairtheToroProduct
listedbelow,whenusedforresidentialpurposes*,ifdefectiveinmaterials
orworkmanshiporifitstopsfunctioningduetothefailureofacomponent,
fortheperiodlistedbelow.
TheToroCompanyanditsafliate,T oroWarrantyCompany,pursuantto
anagreementbetweenthem,guaranteethatyourToroGTS(Guaranteed
toStart)engine,whenusedforresidentialpurposes*,willstartonthe
rstorsecondpull,fortwo(2)yearsfromthedateofpurchase,provided
theroutinemaintenancerequiredintheOperator’sManualhavebeen
performed,orwewillxitfreeofcharge.TheGTSStartingGuarantee
doesnotapplyundercommercialuse.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethan
onelocationisconsideredcommercialuseandthecommercialwarrantywouldapply.
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsDetails
Residential*Commercial
TimeMasterandAttachments
3years(full)
45days
GTS3years(full)
None
Engine
*
3years90days
Battery
1year(full)
*
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
LimitedWarrantyforCommercialUse
TheseT oroProductsusedforcommercial,institutional,orrentaluse,
arewarrantedfor45daysagainstdefectsinmaterialsorworkmanship.
Componentsfailingduetonormalweararenotcoveredbythiswarranty.
Fortheenginewarrantyperiods,seethetableabove.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,orifanormal,able-bodiedadultcannolongerstartyour
product'sengineinoneortwopulls,followthisprocedure:
1.ContactanyAuthorizedToroServiceDealertoarrangeserviceat
theirdealership.Tolocateadealerconvenienttoyou,accessourweb
siteatwww.T oro.com.Youmayalsocallthenumberslistedinitem#3
tousethe24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,
lubricants,oilchanges,sparkplugs,airlters,bladesharpening
orwornblades,cable/linkageadjustments,orbrakeandclutch
adjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenaltered,misused,neglected,or
requiresreplacementorrepairduetoaccidentsorlackofproper
maintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceDealer
•Repairsnecessaryduetofailuretofollowrecommendedfuel
procedure(consultOperator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
•Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
–Failuretofollowpropermaintenanceproceduresorrecommended
fuelprocedure
–Rotarymowerbladestrikinganobject
•Specialoperationalconditionswherestartingmayrequiremorethan
twopulls:
–Firsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringand
lateautumn
–Improperstartingprocedures-ifyouarehavingdifcultystarting
yourunit,pleasechecktheOperator'sManualtoensurethat
youareusingthecorrectstartingprocedures.Thiscansavean
unnecessaryvisittoanAuthorizedT oroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingT oroapprovedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtainguarantee
policiesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguarantee
information,contacttheToroimporter.Ifallotherremediesfail,youmaycontactusatT oroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro
Dealer.
3418-857RevA