Warranty

TheToroWarranty
TimeMaster
A3-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)
WalkPowerMowers
TheToroGTSStartingGuarantee
A3-YearFullWarranty(NotApplicableforCommercialUse)
ConditionsandProductsCovered
TheToroCompanyanditsafliate,T oroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetorepairtheToroProduct
listedbelowifusedforresidentialpurposes
1
;ifitisdefectiveinmaterials
orworkmanshiporifitstopsfunctioningduetothefailureofacomponent;
oriftheT oroGTS(GuaranteedtoStart)enginewillnotstartontherstor
secondpull,providedtheroutinemaintenancerequiredintheOperator's
Manualhavebeenperformed.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
ProductsWarrantyPeriod
TimeMasterMowerand
Attachments
3-yearfullwarranty
GTS(GuaranteedtoStart)3-yearfullwarranty
Engine
*
3years-ResidentialUse
1
90days-CommercialUse
Battery
1-yearfullwarranty
*
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
LimitedWarrantyforCommercialUse
1
TheseT oroProductsusedforcommercial,institutional,orrentaluse,
arewarrantedfor45daysagainstdefectsinmaterialsorworkmanship.
Componentsfailingduetonormalweararenotcoveredbythiswarranty.
Fortheenginewarrantyperiods,seethetableabove.
TheT oroGTS(GuaranteedtoStart)StartingGuaranteedoesnotapply
whentheproductisusedcommercially
1
.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,orifanormal,able-bodiedadultcannolongerstartyour
product'sengineinoneortwopulls,followthisprocedure:
1.ContactanyAuthorizedToroServiceDealertoarrangeserviceat
theirdealership.Tolocateadealerconvenienttoyou,accessourweb
siteatwww.T oro.com.Youmayalsocallthenumberslistedinitem#3
tousethe24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat866-214-9807(U.S.customers)
Tollfreeat866-214-9808(Canadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator'sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,
lubricants,oilchanges,sparkplugs,airlters,bladesharpening
orwornblades,cable/linkageadjustments,orbrakeandclutch
adjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenaltered,misused,neglected,or
requiresreplacementorrepairduetoaccidentsorlackofproper
maintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceDealer
•Repairsnecessaryduetofailuretofollowrecommendedfuel
procedure(consultOperator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
•Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
–Failuretofollowpropermaintenanceproceduresorrecommended
fuelprocedure
–Rotarymowerbladestrikinganobject
•Specialoperationalconditionswherestartingmayrequiremorethan
twopulls:
–Firsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringand
lateautumn
–Improperstartingprocedures-ifyouarehavingdifcultystarting
yourunit,pleasechecktheOperator'sManualtoensurethat
youareusingthecorrectstartingprocedures.Thiscansavean
unnecessaryvisittoanAuthorizedT oroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingT oro-approvedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,sotheaboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsexportedfromtheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtain
guaranteepoliciesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtaining
guaranteeinformation,contacttheT oroimporter.Ifallotherremediesfail,youmaycontactusatT oroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro
Dealer.
1
Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethanonelocation,orinstitutionalorrentaluse,is
consideredcommercialuse,andthecommercialusewarrantywouldapply.
374-0283RevD