Product Warranty

TheToroWarranty
and
TheToroGTSStartingGuarantee
ResidentialProducts(Intl)
SummaryDescription
TheT oroCompanyanditsafliate,T oroWarrantyCompany,promiseto
repairtheT oroProductbelowifitisdefectiveinmaterialsorworkmanship
oriftheenginedoesnotstartontherstorsecondpull(GTSStarting
Guarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisused
commercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsDetails
Residential
1
Commercial
•CastDeck
5years
90Days
Engine
5yearsGTS
2
90Days
WalkPower
Mowers
Battery2years
•SteelDeck
2years30Days
Engine
2yearsGTS
2
90Days
Unit3years90Days
Engine
3yearsGTS
2
90Days
TimeMaster
Mowers
Battery2years
UltraProducts2yearsNone
PowerPlex
Products
3yearsNone
ElectricHand
HeldProducts
Battery2years
ElectricWalkPowerMowers2yearsNone
AllRide-OnUnitsBelow
Battery2years
Attachments2years
DHLawn&GardenTractors
2years30Days
TimeCutter
Unit3years30Days
Engine3years2yearsor300
hours
3
TimeCutterHD
Unit
3yearsor300hours
3
Engine3yearsor300hours
3
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
1
Residentialusemeansuseoftheproductonthesamelotasyourhome.Useatmorethanone
locationisconsideredcommercialuseandthecommercialusewarrantywouldapply.
2
TheToroGTSStartingGuaranteedoesnotapplywhentheproductisusedcommercially.
3
Whicheveroccursrst.
Warrantymaybedeniedifthehourmeterisdisconnected,altered,or
showssignsofbeingtamperedwith.
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactyourT oroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWheretoBuytolocate
aToroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactT oroat:
ToroWarrantyCompany
ToroCustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196USA
001–952–948–4707
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiod
aredefectsinmaterialsorworkmanship.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oil
changes,cable/linkageadjustments,lters,sparkplugs,airlters,
bladesharpeningorwornblades,orbrakeandclutchadjustmentsA
(updated)
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceCenter
•Failuretofollowthefuelinginstructionsandrequirements(consultthe
Operator'sManualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
over1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Rotarymowerbladestrikinganobject
–ImproperstartingproceduresI(updated)
•Specialoperationalconditionswherestartingmayrequiremorethan
2pulls:
–First-timestartsafterextendedperiodofnon-useover3months
orseasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringor
lateautumn
•Productfailuresresultingfromtheuseofmodiedorunapproved
accessoriesornon-Toroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,
weather;storagepractices;contamination;ortheuseofunapproved
coolants,lubricants,additives,orchemicals
3425-941RevA