Product Warranty

TheToroWarranty
AOne-YearLimitedWarranty
CompactConstructionEquipment
(CTC,CUE)
SummaryDescription
TheToroCompanypromisestorepairtheToroProductbelowifdefectivein
materialsorworkmanshipfortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
CompactToolCarriers,
Walk-BehindTrenchers,Stump
Grinders,andAttachments
1yearor1000
hours
1
1yearor1000
hours
1
•LI-IONBattery
2years
•Engines
—KohlerEngines3years3years
—AllotherEngines2years2years
1
Whicheveroccursrst.
*
Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure
1
:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWHERETOBUYtolocate
aT oroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactT oroat:
TheToroCompany
CustomerCareDepartment,SWSDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
TollFree:800-888-9926
1
ToroAuthorizedRentalCustomerswhohavesignedtheT oroRentalCustomerAgreementmay
performtheirownwarrantywork.PleasevisitT oro’sRentalPortalforelectronicwarrantyclaimling
proceduresorcallthetollfreenumberabove.
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiod
aredefectsinmaterialsorworkmanship.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oil
changes,cable/linkageadjustments,teeth,tines,blades,sparkplugs,
tires,tracks,lters,orchains
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceCenter
•Failuretofollowthefuelinginstructionsandrequirements(consultthe
Operator'sManualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
over1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformrequiredmaintenanceand/oradjustments
•Improperstartingprocedures
•Productfailuresresultingfromtheuseofmodiedorunapproved
accessoriesornon-T oroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,
weather;storagepractices;contamination;ortheuseofunapproved
coolants,lubricants,additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingToroapprovedreplacementparts.Repairbyan
AuthorizedToroServiceDealerisyoursoleremedyunderthiswarranty.
TheToroCompanyisnotliableforindirect,incidental,or
consequentialdamagesinconnectionwiththeuseoftheToro
Productscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonable
periodsofmalfunctionornon-usependingcompletionofrepairs
underthesewarranties.
Allimpliedwarranties,includingmerchantabilityandtnessfora
particularpurpose,arelimitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirToroAuthorizedServiceCentertoobtainwarranty
policiesforyourcountry,province,orstate.Foradditionalquestionsregardingwarrantytermsandconditions,youmaycontactTheT oroCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajor
failureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoods
failtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
3435-779RevB