Service Bulletin

ManualsBrandsToro ManualsRiding ProductsGroundsmaster 4700-D Rotary Mower

Toro Customer Bulletin

Groundsmaster 4000, 4100,

4500, 4700, and

5900 Series

ROT #16-27 EN (3438-835 Rev C)

Software Update - Rework

Page 1 of 4

October 29, 2020

Customer Bulletin

Commercial Products October 29, 2020

Toro Software Update — Rework

Groundsmaster 4000, 4100, 4500, 4700, and 5900 Series

Bulletin Type

Status

Affected Units

Safety Alert

Update/Revision

Distribution For Distributor and Customer Bulletin only

Revision History • Rev B (August 6, 2020): Updated Service Instructions section.

•

Rev C (October 29, 2020): Added information to check InfoCenter for

Fault Code 67.

Rotaries #16-27

Safety Alert

Model Number(s)

Serial Number(s)

30605 314000001 through 405699999

30608

314000001 through 405699999

30608A 314000001 through 314999999

30609

314000001 through 405699999

30609A 314000001 through 314999999

30635

315000001 through 405699999

30636 315000001 through 405699999

30644

315000001 through 405699999

30873 314000001 through 405699999

30874 314000001 through 405699999

30881

314000001 through 405699999

30881A 314000001 through 314999999

30882

314000001 through 405699999

30882A 314000001 through 314999999

31698

316000001 through 405699999

31699 316000001 through 405699999

Summary of content (4 pages)

PAGE 1
Rotaries #16-27 Customer Bulletin Commercial Products October 29, 2020 Toro Software Update — Rework Groundsmaster 4000, 4100, 4500, 4700, and 5900 Series Safety Alert Bulletin Type Safety Alert Status Update/Revision Affected Units Model Number(s) Serial Number(s) 30605 314000001 through 405699999 30608 314000001 through 405699999 30608A 314000001 through 314999999 30609 314000001 through 405699999 30609A 314000001 through 314999999 30635 315000001 through 405699999 30636 315000001
PAGE 2
Situation Warning: Failure to comply may result in injury. An internal device short within the Master TEC5002 may affect the reverse traction-output signal. This may result in an unintended, full reverse traction-output response when the reverse traction pedal is applied. Corrective Action Rework Affected products will need to be inspected to ensure Toro software is updated to the software revision levels listed below.
PAGE 3
with a TDL User Guide, Distributor Contact Information and a copy of the Rotaries #16-27 customer bulletin. If you are interested in updating your own products, contact your local distributor to coordinate support once the TDL kits are available. TDL is compatible with Groundsmaster 4000, 4100, 4500, and 4700 series machines. It is not compatible with Groundsmaster 5900 series machines. Safety Awareness Follow reasonable and customary safety precautions.
PAGE 4
1. Software version (5-button InfoCenter) 2. Software version (3-button InfoCenter) 7. If the machine software revision level is at the minimum level shown in the Minimum Software Revision Level (Page 2) table, no further action is needed. If the software revision level is not at the minimum level, contact your authorized Toro distributor to schedule your machine software updates.