Warranty

TheToroWarranty
PowerClear
TheToro2-Year
1
GTSStartingGuarantee
721R-Cand
821R-CSingle-Stage
Snowthrower
A2-Year
1
FullWarranty(1YearLimitedWarranty(noGTS)forCommercialUse)
TheToroExtendedWarranty
1
TheToro-enginewarrantyisextended1year,to3years,whentheT oroMaintenanceKit
ispurchasedatthesametimeofthemachinepurchase.
SummaryDescription
TheT oroCompanypromisestorepairtheToroProductbelowifitis
defectiveinmaterialsorworkmanshiporiftheenginedoesnotstartonthe
rstorsecondpull(GTSStartingGuarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisused
commercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsResidential
*
Commercial
PowerClearSnowthrowersand
attachments
2years1year
•ToroEngine2years
1
1year
*
Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourToroProductcontainsadefectinmaterialsor
workmanship,orifanable-bodiedadultcannolongerstartyourproductin
1or2pulls,followthisprocedure:
1.ContactyourT oroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWHERETOBUYtolocate
aToroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactT oroat:
TheT oroCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiod
aredefectsinmaterialsorworkmanship.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oil
changes,cable/linkageadjustments,rotorblades(paddles),scraper
blades,belts,sparkplugs,lightbulbs,orbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceCenter
•Failuretofollowthefuelinginstructionsandrequirements(consultthe
Operator'sManualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
over1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Snowthrowerauger/paddlesstrikinganobject
–Improperstartingprocedures
•Specialoperationalconditionswherestartingmayrequiremorethan
2pulls:
–First-timestartsafteranextendedperiodofnon-useover3
monthsorseasonalstorage
–Startingthemachineintemperaturesbelow-23°C(-10°F)
•Productfailuresresultingfromtheuseofmodiedorunapproved
accessoriesornon-T oroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,
weather;storagepractices;contamination;ortheuseofunapproved
coolants,lubricants,additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingToroapprovedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.
TheToroCompanyisnotliableforindirect,incidental,or
consequentialdamagesinconnectionwiththeuseoftheToro
Productscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonable
periodsofmalfunctionornon-usependingcompletionofrepairs
underthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,sotheaboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStates
orCanadashouldcontacttheirToroAuthorizedServiceCentertoobtain
warrantypoliciesforyourcountry,province,orstate.Foradditional
questionsregardingwarrantytermsandconditions,youmaycontactThe
ToroCompany.
AustralianConsumerLaw
Ourgoodscomewithguaranteesthatcannotbeexcludedunderthe
AustralianConsumerLaw.Youareentitledtoareplacementorrefundfora
majorfailureandcompensationforanyotherreasonablyforeseeableloss
ordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedif
thegoodsfailtobeofacceptablequalityandthefailuredoesnotamountto
amajorfailure.
3432-198RevA