Form No. 3406-747 Rev A Max® Power Heavy Duty 928 OHXE Snowthrower Power Max® Heavy Duty 1028 OHXE Snowthrower Model No. 38801—Serial No. 400010798 and Up Model No. 38802—Serial No. 400010798 and Up Operator's Manual Introduction WARNING CALIFORNIA Proposition 65 Warning This product contains a chemical or chemicals known to the State of California to cause cancer, birth defects, or reproductive harm.
Important: If you are using this machine above 1500 m (5,000 ft) for a continuous period, ensure that the High Altitude Kit has been installed so that the engine meets CARB/EPA emission regulations. The High Altitude Kit increases engine performance while preventing spark-plug fouling, hard starting, and increased emissions. Once you have installed the kit, attach the high-altitude label next to the serial decal on the machine.
Safety • Keep clear of any discharge opening. Keep bystanders a This machine meets or complies with ANSI B71.3 specifications in effect at the time of production. • Keep children out of the operating area. Never allow • Read and understand the contents of this Operator’s • Shut off the engine before unclogging, servicing, or safe distance away from the machine. children to operate the machine. fueling the machine. Manual before you start the engine.
1 2 x3 3 4 125-1102 5 1. Engine shut off 3. Variable speed control 2. Slow 4. Fast 120-9805 120-9805 1. Insert the key. 2. Prime the engine 3 times. 3. Engage the choke. 4. Pull the starter cord. 5. Once the engine is running, disengage the choke. 127-5991 1. Left turn control 4. Cutting/dismemberment hazard, 7. Auger/impeller drive—squeeze the impeller—do not place your hand in lever to engage; release the lever to the chute; shut off the engine before disengage.
Setup Loose Parts Use the chart below to verify that all parts have been shipped. Procedure 1 2 3 4 5 6 7 8 9 Description Qty. Use Handle bolt Curved washer Locknut 4 4 4 Install the upper handle. No parts required – Install the wheel-clutch-cable ends. No parts required – Install the traction-control linkage. Carriage bolt Locknut 2 2 Install the chute-control rod. No parts required – Connect the headlight and handwarmer wire to the engine.
1 Installing the Upper Handle Parts needed for this procedure: 4 Handle bolt 4 Curved washer 4 Locknut Procedure Figure 5 Note: Do not remove the rubber band on the cables until you have installed the upper handle. 1. Lift and rotate the upper handle and position it over the lower handle (Figure 4). 2 Important: Route the cables attached to the Quick Stick inside the upper handle legs and ensure that the cables and the wire for the headlight are not pinched between the handle sections.
Figure 10 Figure 7 Note: The gap should be approximately the thickness of a pencil (6 mm or 1/4 inch). If it is greater, loosen the cable clamp nut, slide the cable jacket up slightly, tighten the cable clamp nut, and check the gap again. 1. Wheel-clutch lever 3. Remove the nut and washer from the handle, attach the cable clamp on the cable to the handle, install the washer and the nut, and tighten the nut by hand (Figure 8). 6. Repeat steps 2 through 5 for the other cable.
Note: For easier installation, look down through the opening in the speed selector (Figure 14). Figure 14 Figure 12 1. Speed-selector lever 3. Inner washer 2. Trunnion 4. Outer washer 1. Speed selector 4 Note: To make installation easier, leave the flat washer on the trunnion (Figure 12). 4. Shift the speed-selector lever into Position R2. Installing the Chute-Control Rod 5. Rotate the lower link arm fully upward (counterclockwise) as shown in Figure 13.
7. Hold the blue trigger cap down and rotate the Quick Stick in a circle to ensure that the chute and deflector operate smoothly. 5 Connecting the Headlight and Handwarmer Wire to the Engine g018656 Figure 15 1. Short rod 2. Long chute-control rod No Parts Required 4. Insert the front end of the rod into the opening in the back of the chute-gear cover until it slides into the chute gear (Figure 16). Procedure Plug a connector into the starter wire and another into the ground (Figure 18).
6 9 Checking the Engine-Oil Level Checking the Operation of the Traction Drive No Parts Required No Parts Required Procedure Procedure Note: Your machine comes with oil in the engine crankcase. Before starting the engine, check the oil level and add oil if necessary. CAUTION If the traction drive is not properly adjusted, the machine may move in the direction opposite of what you intended, causing injury and/or property damage. Refer to Checking the Engine-Oil Level (page 21).
Product Overview The machine should move forward. If the machine does not move or moves rearward, complete the following: A. Release the traction lever and shut off the engine. B. Disconnect the trunnion from the speed-selector lever (Figure 12). C. Turn the trunnion upward (counterclockwise) on the speed-control rod (Figure 12). D. Connect the trunnion to the speed-selector lever (Figure 12). 7. If you made any adjustments, repeat this procedure until no adjustments are required.
Figure 22 1. Snow-cleanout tool (attached to the handle) Operation Before Operation Safety • Use extension cords and receptacles as specified by the manufacturer for all machines with electric-starting motors. g01881 1 Figure 23 • Do not operate the machine without wearing adequate 1. Do not fill above the bottom of the fuel-tank neck. winter garments. Avoid loose-fitting clothing that can get caught in moving parts.
Starting the Engine • Never attempt to make any adjustments while the engine is running (except when specifically recommended by manufacturer). 1. Check the engine-oil level; refer to 6 Checking the Engine-Oil Level (page 10). • Stay alert for hidden hazards or traffic. 2. Turn the fuel-shutoff valve 1/4 turn counterclockwise to open it (Figure 24).
4. Firmly push in the primer with your thumb as indicated by the table below, holding the primer in for a second before releasing it each time (Figure 26). Temperature 5. Move the choke to the CHOKE position (Figure 27). Suggested Number of Primes Above -18°C (0°F) 3 -23°C to -18°C (-10°F to 0°F) 4 Below -23°C (-10°F) 6 G016501 Figure 27 6. Move the throttle to the FAST position (Figure 28). g037221 Figure 26 STOP G016504 Figure 28 7.
Shutting Off the Engine 1. Move the throttle to the SLOW position, and then to the STOP position (Figure 30) to shut off the engine. You can also shut off the engine by pulling the ignition key outward to the middle position. g019055 STOP Figure 29 1. Electric-start button 2. Electric-start plug-in 3. Recoil-start handle To use the electric starter (electric start only), connect a power cord to the electric-start plug-in first and then to a ground fault circuit interrupter (GFCI) power outlet.
Operating the Handwarmers Operate the handwarmers as follows: • Flip the switch to the ON position to turn on the handwarmers. • Flip the switch to the OFF position to turn off the handwarmers. Figure 33 2. To stop the traction drive, release the traction lever. Using the Wheel-Clutch Levers The wheel-clutch levers allow you to momentarily disengage the drive to 1 or both wheels with the traction-drive lever still engaged. This enables you to turn and maneuver the machine easily.
Momentarily squeezing and releasing the left or right wheel-clutch lever also allows for steering adjustments to keep the machine going in a straight line, especially in deep snow. WARNING If the auger and impeller continue to rotate when you release the auger/impeller lever, you could seriously injure yourself or others. Squeezing both wheel-clutch levers simultaneously disengages the drive to both wheels.
Operating Tips • If the chute does not turn as far to the left as it does to the right, ensure that the cable is routed to the inside of the handles. Refer to 1 Installing the Upper Handle (page 6). DANGER • If the chute does not lock into place when you release When the machine is in operation, the impeller and auger can rotate and cut off or injure hands and feet. the trigger cap, refer to Adjusting the Discharge-Chute Latch (page 25).
After Operation Safety • Never store the machine with fuel in the fuel tank inside a building where ignition sources are present, such as hot water heaters, space heaters, or clothes dryers. Allow the engine to cool before storing in any enclosure. • When storing the machine for more than 30 days, refer to Storage (page 27) for important details. Preventing Freeze-up after Use • In snowy and cold conditions, some controls and moving parts may freeze.
Maintenance Note: Determine the left and right sides of the machine from the normal operating position. Recommended Maintenance Schedule(s) Maintenance Service Interval Maintenance Procedure After the first 2 hours • Inspect the traction cable and adjust it if necessary. • Inspect the auger/impeller cable and adjust it if necessary. After the first 5 hours • Change the engine oil. Before each use or daily • Check the engine-oil level and add oil if necessary.
Checking the Engine-Oil Level Service Interval: Before each use or daily—Check the engine-oil level and add oil if necessary. 1. Remove the dipstick, wipe it clean, then fully install the dipstick. 2. Remove the dipstick and check the oil level (Figure 41). If the oil level is below the Add mark on the dipstick, add oil. Refer to Changing the Engine Oil (page 23). Figure 42 1. 1.3 cm (1/2 inch) 3. Support the side plates so that they are at least 1.3 cm (1/2 inch) above a level surface.
Figure 45 Figure 43 1. Pin 2. 1 to 1.5 mm (1/32 to 1/16 inch) 3. With the auger/impeller lever disengaged, ensure that the gap between the auger clutch assembly and the tab is 1.5 mm (1/16 inch) as shown in Figure 46. If the left (traction) cable is not properly adjusted, do the following steps: 1. Loosen the jam nut. 2. Loosen or tighten the turnbuckle to adjust the pin until it is the proper gap from the front edge of the slot. 3. Tighten the jam nut (Figure 44). Figure 46 1. Tab 2. 1.
Use Figure 49 below to select the best oil viscosity for the outdoor temperature range expected: 6. Loosen or tighten the turnbuckle that adjusts the tension on the cable (Figure 47). 7. Adjust the turnbuckle until you obtain the proper gap. 8. Tighten the jam nut. 9. Insert the 2 screws that you previously removed on the belt cover. 10. If the auger/impeller cable is properly adjusted but a problem remains, contact an Authorized Service Dealer.
2. Tip the machine forward onto its auger housing and block it so that it cannot fall. 3. Remove the back cover (Figure 53). 1 2 Figure 53 1. Back cover 4. Move the speed-selector lever to Position R2. 5. Dip your finger in automotive engine oil and lightly lubricate hex shaft. G016497 6. Move the speed-selector lever to Position 6. Figure 51 1. Full B. 7. Lubricate the other end of the hex shaft. 2. Add oil 8. Move the speed-selector lever forward and rearward a few times.
Figure 57 2. Loosen the bolt on the cable clamp (Figure 58). G016646 Figure 55 3. Remove and discard the old spark plug. Note: You will need a ratchet wrench extension to remove the spark plug. 4. Set the gap between the electrodes on a new spark plug at 0.76 mm (0.030 inch) as shown in Figure 56. Figure 58 1. Cable conduit 2. Cable clamp 3. Grasp the cable conduit and move it toward the front of the machine until the discharge-chute latch fully engages the gear teeth (Figure 58 and Figure 59).
Replacing the Drive Belts If the auger/impeller drive belt or the traction drive belt becomes worn, oil-soaked, or otherwise damaged, have an Authorized Service Dealer replace the belt. Replacing the Headlight Bulb Figure 63 Use a GE 899 37W halogen light bulb. Do not touch the bulb with your hands or allow dirt or moisture to come into contact with the bulb. 5. Turn the base of the bulb clockwise until it is snug (Figure 64). 1. Remove the wire connector from the back of the headlight (Figure 60).
Storage WARNING • Fuel vapors can explode. • Do not store fuel more than 30 days. • Do not store the machine in an enclosure near an open flame. • Allow the engine to cool before storing it. Preparing the Machine for Storage 1. On the last refueling of the year, add fuel stabilizer to fresh fuel. Note: Fuel should not be stored longer than suggested by the fuel stabilizer manufacturer. 2. Run the engine for 10 minutes to distribute the conditioned fuel through the fuel system. 3.
Troubleshooting Problem Possible Cause The electric starter does not turn (electric start only). 1. The power cord is disconnected at the outlet or the machine. 1. Connect the power cord to the outlet and/or the machine. 2. The power cord is worn, corroded, or damaged. 3. The power outlet is not energized. 2. Replace the power cord. 1. The key is not in the ignition or is in the STOP position. 1. Insert the key into the ignition and turn it to the ON position. 2.
Problem The engine runs, but the machine discharges snow poorly or not at all. Possible Cause Corrective Action 1. The throttle is not in the FAST position when throwing snow. 1. Move the throttle to the FAST position. 2. The machine is moving too fast to clear the snow. 3. You are trying to remove too much snow per swath. 4. You are trying to remove extremely heavy or wet snow. 5. The discharge chute is plugged. 6. The auger/impeller drive belt is loose or is off the pulley. 2.
Emission Control Warranty Statement For the United States, California, and Canada *374-0320* Your Warranty Rights and Obligations The California Air Resources Board (CARB), the U.S. Environmental Protection Agency (EPA), and The Toro Company, are pleased to explain the emission control system warranty on your 2017–2018 small off-road engine/equipment. In California and the United States, new small off-road engines/equipment must be designed, built, and certified to meet stringent anti-smog standards.
Warranted Parts The following emission warranty parts are covered, to the extent these parts were present on the Toro engine/equipment and/or Toro supplied fuel system: 1. Fuel System Parts • • • • • • 2. Fuel tank, cap, and tether Carbon canister Air cleaner Intake manifold Crankcase vent and line(s) Purge line and fittings Spark plug(s) and wire(s) Magneto ignition system Catalytic Exhaust System • • • 5. Fuel line, fittings, and clamps Ignition System • • 4.
The Toro Warranty A Three-Year Limited Warranty (45 Day Limited Warranty for Commercial Use) Conditions and Products Covered SnowMaster Power Max Owner Responsibilities The Toro Company and its affiliate, Toro Warranty Company, pursuant to an agreement between them, jointly promise to repair the Toro Product listed below if used for residential purposes*, if defective in materials or workmanship or if it stops functioning due to the failure of a component for the period listed below.
