Product Warranty

TheToroWarranty
SnowMaster
A3-YearLimitedWarranty(45DayLimitedWarrantyforCommercialUse)
PowerMax
TheToroExtendedWarranty
PowerMaxHD
1
TheToro-enginewarrantyisextended1year,to4years,whentheT oroMaintenanceKitis
purchasedatthesametimeofthemachinepurchase.
SummaryDescription
TheT oroCompanypromisestorepairtheT oroProductbelowifdefectiveinmaterials
orworkmanshipfortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
Toromakesnootherexpresswarranty.Theenginemanufacturermayprovide
itsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,the
documentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
SnowMaster
3years45days
•ToroEngine3years45days
•Chute,chutedeector,andlower
chute
Lifetime(originalowneronly)
PowerMax3years45days
•ToroEngine3years45days
•Impellercover
Lifetime(originalowneronly)
PowerMaxHD3years45days
•ToroEngine3years45days
*
Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceoftheproduct.
Visithttp://www.toro.comandselectWHERETOBUYtolocateaT oroservice
centerinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactToroat:
TheToroCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oilchanges,
cable/linkageadjustments,rotorblades(paddles),scraperblades,belts,spark
plugs,lightbulbs,orbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oroService
Center
•Failuretofollowthefuelinginstructionsandrequirements(consulttheOperator's
Manualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useover1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Snowthrowerauger/paddlesstrikinganobject
–Improperstartingprocedures
•Productfailuresresultingfromtheuseofmodiedorunapprovedaccessories
ornon-Toroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,weather;
storagepractices;contamination;ortheuseofunapprovedcoolants,lubricants,
additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedToro
ServiceDealerusingToroapprovedreplacementparts.RepairbyanAuthorizedToro
ServiceDealerisyoursoleremedyunderthiswarranty.
TheToroCompanyisnotliableforindirect,incidental,orconsequential
damagesinconnectionwiththeuseoftheToroProductscoveredbythese
warranties,includinganycostorexpenseofprovidingsubstituteequipment
orserviceduringreasonableperiodsofmalfunctionornon-usepending
completionofrepairsunderthesewarranties.
Allimpliedwarranties,includingmerchantabilityandtnessforaparticular
purpose,arelimitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheaboveexclusionsmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanada
shouldcontacttheirT oroAuthorizedServiceCentertoobtainwarrantypoliciesfor
yourcountry,province,orstate.Foradditionalquestionsregardingwarrantyterms
andconditions,youmaycontactTheT oroCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralian
ConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Youarealso
entitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptable
qualityandthefailuredoesnotamounttoamajorfailure.
3440-217RevA