Product Warranty

TheToroWarranty
SnowMaster
AThree-YearLimitedWarranty(45DayLimitedWarrantyforCommercialUse)
PowerMax
TheToroExtendedWarranty
PowerMaxHD
1
TheToro-enginewarrantyisextended1year,to4years,whentheT oroMaintenanceKitis
purchasedatthesametimeofthemachinepurchase.
SummaryDescription
TheToroCompanyanditsafliate,ToroWarrantyCompany,promisetorepairtheT oro
Productbelowifdefectiveinmaterialsorworkmanship,fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
Toromakesnootherexpresswarranty.Theenginemanufacturermayprovide
itsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,the
documentationwillbeprovidedwithyourproduct.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpaytransportationcosts.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
SnowMax
3years45days
•ToroEngine3years
1
1year
•Chute,chutedeector,andlower
chute
Lifetime(originalowneronly)
PowerMaxandPowerMaxHD3years45days
•ToroEngine3years
1
1year
•PlasticChute,chutedeector,
andimpellerhousingcover
Lifetime(originalowneronly)
*Residentialpurposesmeanspurchasedbyanindividualandusedonthe
samelotasyourhome.Useataninstitution,asarental,oratmorethan
onelocationisconsideredcommercialuseandthecommercialwarranty
applies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceoftheproduct.
Visithttp://www.toro.comandselectWheretoBuytolocateaToroservicecenter
inyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactT oroat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystemcoverage
andenginewarrantycoverageonsomeproducts.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceserviceorreplacementofwearparts,suchasrotor
blades(paddles),scraperblades,belts,fuel,lubricants,oilchanges,sparkplugs,
lightbulbs,cable/linkageorbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenalteredormisusedorneglectedorrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•Operationalmisuse,neglect,oraccidents
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedToroService
Dealer
•Repairsoradjustmentstocorrectstartingdifcultiesduetothefollowing:
–Failuretofollowtherecommendedfuelprocedure(consulttheOperator's
Manualfordetails)
–Removingcontaminantsfromthefuelsystem
–Useofoldfuel(morethanonemonthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useoverone
month
–Failuretofollowpropermaintenanceprocedures
–Improperfuel(consultyourOperator'sManualifindoubt)
–Snowthrowerauger/paddlesstrikinganobject
•Specialoperationalconditionswherestartingmayrequireadditionalattempts:
–Firsttimestartsafterextendedperiodofnon-useoverthreemonthsor
seasonalstorage
–Startingin-10°F(-23°C)orbelowtemperatures
•Improperstartingprocedures-ifyouarehavingdifcultystartingyourunit,
pleasechecktheOperator'sManualtoensurethatyouareusingthecorrect
startingprocedures.ThiscansaveanunnecessaryvisittoanAuthorizedToro
ServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedToro
ServiceDealerusingT oroapprovedreplacementparts.RepairbyanAuthorizedT oro
ServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliableforindirect,
incidental,orconsequentialdamagesinconnectionwiththeuseofthe
ToroProductscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonableperiodsof
malfunctionornon-usependingcompletionofrepairsunderthesewarranties.
Allimpliedwarrantiesincludingmerchantabilityandtnessforaparticularpurposeare
limitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheaboveexclusionsmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtainguaranteepoliciesforyourcountry,
province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguaranteeinformation,contacttheT oroimporter.Ifallother
remediesfail,youmaycontactusatToroWarrantyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityand
thefailuredoesnotamounttoamajorfailure.
3423-702RevB