Warranty

SnowMaster
PowerMax
PowerMaxHD
TheToroWarranty
AThree-YearLimitedWarranty(45DayLimitedWarrantyforCommercialUse)
SummaryDescription
TheT oroCompanyanditsafliate,T oroWarrantyCompany,promiseto
repairtheT oroProductbelowifdefectiveinmaterialsorworkmanship,
fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
SnowMax
3years45days
•Chute,chutedeector,and
lowerchute
Lifetime(originalowneronly)
PowerMaxandPowerMax
HD
3years45days
•PlasticChute,chutedeector,
andimpellerhousingcover
Lifetime(originalowneronly)
*Residentialpurposesmeanspurchasedbyanindividualandusedonthe
samelotasyourhome.Useataninstitution,asarental,oratmorethan
onelocationisconsideredcommercialuseandthecommercialwarranty
applies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWheretoBuytolocate
aT oroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactToroat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorreplacementofwearparts,such
asrotorblades(paddles),scraperblades,belts,fuel,lubricants,oil
changes,sparkplugs,lightbulbs,cable/linkageorbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenalteredormisusedorneglected
orrequiresreplacementorrepairduetoaccidentsorlackofproper
maintenance
•Pickupanddeliverycharges
•Operationalmisuse,neglect,oraccidents
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedToro
ServiceDealer
•Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
–Failuretofollowtherecommendedfuelprocedure(consultthe
Operator'sManualfordetails)
–Removingcontaminantsfromthefuelsystem
–Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
–Failuretofollowpropermaintenanceprocedures
–Improperfuel(consultyourOperator'sManualifindoubt)
–Snowthrowerauger/paddlesstrikinganobject
•Specialoperationalconditionswherestartingmayrequireadditional
attempts:
–Firsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
–Startingin-10°F(-23°C)orbelowtemperatures
•Improperstartingprocedures-ifyouarehavingdifcultystartingyour
unit,pleasechecktheOperator'sManualtoensurethatyouareusing
thecorrectstartingprocedures.Thiscansaveanunnecessaryvisitto
anAuthorizedT oroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingToroapprovedreplacementparts.Repairbyan
AuthorizedToroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Allimpliedwarrantiesincludingmerchantabilityandtnessforaparticular
purposearelimitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirToroDistributor(Dealer)toobtainguarantee
policiesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguarantee
information,contacttheT oroimporter.Ifallotherremediesfail,youmaycontactusatToroWarrantyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajor
failureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoods
failtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
3423-702RevA