Product Warranty

TheToroWarranty
Alimitedwarranty(seewarrantyperiodsbelow)
SERIES3
Concrete,Masonry,
andCompaction
Equipment
Conditions
TheToroCompanyanditsafliate,ToroWarrantyCompany,pursuanttoanagreement
betweenthem,jointlywarrantyourToroConcrete,Masonry,andCompaction
EquipmentProductslistedbelowtobefreefromdefectsinmaterialsorworkmanship.
ConditionsandProductsCovered
Thiswarrantycoversthecostofpartsandlabor,butyoumustpaytransportationcosts.
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
ProductsWarrantyPeriod
ConcreteMixers
1year
•SpindleBearingsLifetime*
•Engine
1
2years
MortarMixers1year
•DrumBearingsandSealsLifetime*
•Engine
1
2years
ForwardPlateCompactors
2years
•Engine
2
2years
ReversiblePlates1year
•Engine
1
2years
RammerCompactors
2years
•Engine
1
2years
MudBuggy1year
•HondaEngine
1
2years
•KohlerEngine
1
3years
PowerTrowels1year
•Engine
1
2years
Whereawarrantableconditionexists,wewillrepairtheProductatnocosttoyouincludingdiagnosis,
labor,andparts.
*
LifetimeWarranty-OriginalOwnerOnly-Ifthebearing(s)orseal(s)onyourmixerfail,itwillbe
replacedunderwarranty,atnocostforpartsorlabor.
1
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure
**
:
1.ContactanyAuthorizedServicingOutlettoarrangeserviceattheirdealership.
Tolocateoneconvenienttoyou,accessourwebsiteatwww.Toro.com.Select
“WheretoBuy”andselect“Contractor”underproducttype.Youmayalsocall
ourtollfreenumberbelow.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothem.
3.IfforanyreasonyouaredissatisedwiththeServiceOutlet’sanalysisorwith
theassistanceprovided,contactusat:
ToroWarrantyCompany
SWSCustomerCareDepartment
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
TollFree:800-888-9926
**
ToroAuthorizedRentalCustomerswhohavepurchasedproductsdirectlyfromToroandhave
signedtheToroRentalCustomerAgreementhavetheabilitytoperformtheirownwarrantywork.
PleasevisitToro’sRentalPortalforelectronicwarrantyclamlingproceduresorcallthetollfree
numberabove.
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
•Productfailureswhichresultfromtheuseofnon-Tororeplacementparts,orfrom
installationanduseofadd-on,modied,orunapprovedaccessories
•Productfailureswhichresultfromfailuretoperformrequiredmaintenanceand/or
adjustments
•Productfailureswhichresultfromoperatingtheproductinanabusive,negligent,
orrecklessmanner
•Partssubjecttoconsumptionthroughuseunlessfoundtobedefective.
Examplesofpartswhichareconsumed,orusedup,duringnormalproduct
operationinclude,butarenotlimitedto:belts,wipers,sparkplugs,tires,lters,
gaskets,wearplates,seals,O-rings,drivechains,orclutches.
•Failurescausedbyoutsideinuence.Itemsconsideredtobeoutsideinuence
include,butarenotlimitedto,weather,storagepractices,contamination,useof
unapprovedcoolants,lubricants,additives,orchemicals,etc.
•Normal“wearandtear”items.Normal“wearandtear”includes,butisnotlimited
to,wornpaintedsurfaces,scratcheddecals,etc.
•Repairsnecessaryduetofailuretofollowrecommendedfuelprocedure(consult
Operator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useoverone
month
•Anycomponentcoveredbyaseparatemanufacturer’swarranty
•Pickupanddeliverycharges
GeneralConditions
RepairbyanAuthorizedServicingOutletorSelf-ServiceasanAuthorizedRental
Customerisyoursoleremedyunderthewarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliableforindirect,
incidentalorconsequentialdamagesinconnectionwiththeuseoftheToro
Productscoveredbythiswarranty,includinganycostorexpenseofproviding
substituteequipmentorserviceduringreasonableperiodsofmalfunction
ornon-usependingcompletionofrepairsunderthiswarranty.Allimplied
warrantiesofmerchantabilityandtnessforusearelimitedtothedurationof
thisexpresswarranty.Somestatesdonotallowexclusionsofincidentalor
consequentialdamages,orlimitationsonhowlonganimpliedwarrantylasts,
sotheaboveexclusionsandlimitationsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
ExceptfortheenginewarrantycoverageandtheEmissionswarrantyreferenced
below,ifapplicable,thereisnootherexpresswarranty.TheEmissionsControlSystem
onyourProductmaybecoveredbyaseparatewarrantymeetingrequirements
establishedbytheU.S.EnvironmentalProtectionAgency(EPA)ortheCalifornia
AirResourcesBoard(CARB).RefertotheCaliforniaEmissionControlWarranty
StatementsuppliedwithyourProductorcontainedintheenginemanufacturer’s
documentationfordetails.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtainguaranteepoliciesforyourcountry,
province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguaranteeinformation,contacttheT oroimporter.Ifallother
remediesfail,youmaycontactusatT oroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalToroDealer.
3421-809RevA