Product Warranty

TheToroWarranty
LandscapeContractorEquipment(LCE)
ALimitedWarranty(seewarrantyperiodsbelow)
RidingProduct
Conditions
TheToroCompanyanditsafliate,ToroWarrantyCompany,pursuanttoanagreement
betweenthem,jointlypromisetorepairtheToroProductlistedbelow,ifdefectivein
materialsorworkmanshiporifitstopsfunctioningduetothefailureofacomponent,
fortheperiodlistedbelow.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpaytransportation
costs(unlessnotedbelow).
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
ProductsDetailsWarrantyPeriod
GrandStand
®
Mowers
Unit5yearsor1,200hours
1,3
•Engines
2
3years
AllMowersDetailsWarrantyPeriod
ZMaster
®
3000Series
Unit5yearsor1,200hours
1,3
•Engines
2
3years
ZMaster
®
5000Series
Unit5yearsor1,200hours
1,3
•Engines
2
3years
ZMaster
®
6000Series
Unit5yearsor1,400hours
1,3
•Engines
2
3years
ZMaster
®
7000Series
Unit5yearsor1,200hours
1
•Engines
2
2years
ZMaster
®
7500Series
Unit5yearsor2,000hours
1,3
•Engines
2
3years
•ZMaster7500-DTransportationUpto300miles
ZMaster
®
8000Series
Unit2years
•Engines
2
3years
AllMowersDetailsWarrantyPeriod
TITANHD1500Series
Unit
4yearsor500Hours
1
•EnginesToro4years
TITANHD2000Series
Unit
4yearsor750Hours
1
Toro
4years
•Engines
2
Kohler
3years
TITANHD2500Series
Unit
4yearsor1000Hours
1
•Engines
2
Kawasaki
3years
AllMowersDetailsWarrantyPeriod
•Battery90daysPartsandLabor
91-365daysPartsonly
•BeltsandTires90days
•Attachments1year
1
Whicheveroccursrst.
2
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
3
Nohourlimitontherst2years.
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure:
1.ContactanyAuthorizedT oroServiceDealertoarrangeserviceattheir
dealership.Tolocateadealerconvenienttoyou,accessourwebsiteat
www.Toro.com.Youmayalsocallthenumberslistedinitem#3tousethe
24-hourToroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheService
Dealer.Thedealerwilldiagnosetheproblemanddetermineifitiscovered
underwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’sanalysisorwith
theassistanceprovided,contactusat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystemcoverage
andenginewarrantycoverageonsomeproducts.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,lubricants,oil
changes,sparkplugs,airlters,bladesharpeningorwornblades,cable/linkage
adjustments,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenaltered,misused,neglected,orrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oroService
Dealer
•Repairsnecessaryduetofailuretofollowrecommendedfuelprocedure(consult
Operator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useoverone
month
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedToro
ServiceDealerusingToroapprovedreplacementparts.RepairbyanAuthorizedT oro
ServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliableforindirect,
incidental,orconsequentialdamagesinconnectionwiththeuseofthe
ToroProductscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonableperiodsof
malfunctionornon-usependingcompletionofrepairsunderthesewarranties.
Allimpliedwarrantiesofmerchantability(thattheproductistforordinaryuse)and
tnessforuse(thattheproductistforaparticularpurpose)arelimitedtotheduration
oftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheaboveexclusionsmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtainguaranteepoliciesforyourcountry,
province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguaranteeinformation,contacttheT oroimporter.Ifallother
remediesfail,youmaycontactusatToroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalToroDealer.
3417-774RevC