User's Manual

Problem Cause Solution
LED remains orange Light Logic PLUS unable to get an IP
address from the network’s DHCP server. assign IP addresses. If needed, an LLP
static IP address. Refer to Advanced LLP
network setup on the website.
LED blinks green LLP unable to reach the internet.
connection using the same Ethernet wire
if possible.
Troubleshooting
Support
Add LPCUs to the PLUS
We need to add LPCUs at this time. LPCUs must be
added one at a time.
1. Press the Activate discovery mode button.
2. You will be prompted to press the button on the
LPCU to add. Go to the LPCU and press the
button.
3.
Give the detected LPCU a description and assign
it to the desired scene.
4. Press the Submit button when done.
5. Repeat steps 1-4 for each LPCU to add.
Edit Light Logic Equipment
Mouse-click the blue pencil icon to
edit LPCU description or change scene
assignment.
Delete Light Logic Equipment
Mouse-click the blue trashcan icon to
delete a LPCU.
Update the Firmware
1. Go to Accounts and select desired account.
2.
hand side
of the Light
Logic PLUS
window will
show if any of the Light Logic PLUS equipment
3. If an update is
available, press
the Manage
Firmware link.
4. You will see a
list of devices
that can be
upgraded. Press
the Upgrade
displays the progress of the update.
1. Click the Contact button at the bottom of the
page.
2. On the right side of the page, click the Submit a
ticket link.
3.
click the Create Ticket button.
4. It is also possible to check ticket status here by
clicking Check Ticket Status at the top of the
page.