User's Manual

9-9
T
ROUBLESHOOTING
Hardware and system checklist
Hard disk drive
Problem Procedure
Computer does not Check if a diskette is in the diskette drive. If a
boot from hard disk diskette is inserted, remove it and reboot.
drive
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation
or online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Diskette drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
Drive does not There may be a faulty cable connection. Check
operate the connection to the computer and to the drive.
Some programs run The software or hardware configuration may be
correctly but others causing a problem. Make sure the hardware
do not configuration matches your software needs.